Creating Passionate Users
Kathy Sierra is a great speaker that talks about creating passionate users. Before MSFT I spend 6 years creating Access solutions for users and always found Kathy's ideas really useful, interesting and applicable to my applications. Her blog is a great resource and I often find myself re-reading her posts. She had a great talk today and it reminded me that I wanted to share her work with all of you. Here are some of my favorite posts:
You can out-teach or out-spend
Listening to users considered harmful?
Featuritis vs. the Happy User Peak