Windows Vista's Guided Help

We started with a basic goal of the feature: Create help content that can either do the steps for the user, or show the user how to do it himself. That sure sounds like a good idea, but lots of things sound good. How do you know that it's a good idea? One big way to find out if it works is usability testing. Read More...

Hey folks. My name is Kevin Feige and I'm the Test Lead for Guided Help. Our team tests all aspects of Guided Help to make sure everything works as expected under all sorts of conditions. One question that will come up as our customers author their own Read More...

Hi there, I'm kicking things off here for the team. My name is James Finnigan and I'm a developer on Guided Help. We have a few people on the team and you'll probably get to know them more as they post in this space. Now that beta 2 is out there and people Read More...