Windows Vista's Guided Help

Here's a fun review of ACW. PS. I'm going to put together a post that covers the authoring experience soon (as it stands today). James Guided Help - You following yet? Guided help is a real gem. When it kicks in using a ’show me’ button it really does Read More...

There's a cool screen capture video of Guided Help in action. I haven't seen these blogcasts a lot before, but they're pretty cool - maybe we'll have to do some. I'm tickled by the phrase "virtual whiz-kid" - that's definitely how I'd like users to feel. Read More...

We were looking at the surveys coming back from the support version of Guided Help and were really delighted to see that we're making people's computers easier to use. I love the impact of working at Microsoft. I've included a few choice quotes below, Read More...