Windows Vista's Guided Help

If you've been using or demoing Guided Help on Vista's Beta and RC builds, you will probably have noticed that it's not appearing in help search results on RTM. Here's what's going on: Executive Summary : It'll be back again in January (in time for the Read More...

We started with a basic goal of the feature: Create help content that can either do the steps for the user, or show the user how to do it himself. That sure sounds like a good idea, but lots of things sound good. How do you know that it's a good idea? One big way to find out if it works is usability testing. Read More...

Hey folks. My name is Kevin Feige and I'm the Test Lead for Guided Help. Our team tests all aspects of Guided Help to make sure everything works as expected under all sorts of conditions. One question that will come up as our customers author their own Read More...

I'm starting up a series about authoring a Guided Help topic today. You can see the video here or on soapbox (below). Video: Authoring a Guided Help topic The authoring tools are available as part of the OPK (a toolkit for OEMs that I know relatively Read More...

Here's a fun review of ACW. PS. I'm going to put together a post that covers the authoring experience soon (as it stands today). James Guided Help - You following yet? Guided help is a real gem. When it kicks in using a ’show me’ button it really does Read More...

Perhaps in response to our hints at plans to release Guided Help for use by ISVs, we were recently asked about what is necessary to prepare an existing Windows XP application to use Guided Help for its own features. Well, probably nothing at all. :) Most Read More...

They love it . :) To respond to the question of whether or not we'll be adding more topics: We will be adding more topics mostly though our online help (secured of course) and continuous publishing (via Windows Update, IIRC). But also check out what we've Read More...