CRM V3.0 Service Scheduling Performance and Scalability White Paper
Our Business System Architecture (BSA) published Service Scheduling: Optimizations and Considerations white paper. It presented prescriptive guidance about what can customers/ISVs do to improve performance and scalability of Service Scheduling in CRM V3.0. It is based on their test and performance tuning on large deployment. It can be downloaded at http://www.microsoft.com/downloads/details.aspx?familyid=4E077F9F-A712-4CDC-BDEF-FB9969E46F2B&displaylang=en.
Service scheduling was my first team in CRM when I joined 3 years ago so I always have a special place for it. I should write more about it in the future.
