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The size of a typical IT staff

I'm seeking for information on the number of IT Staff per employee in a typical corporation. Corporations can be divided in categories and yes, I know there's no definite answer ... but here, rule of thumbs can help. IMHO, I have perceived this to be roughly at 3%, that is 3 IT staff per 100 employees. Is it your experience?

Justine Nguyen, Director of Desktop Support at CNET, in a video, she explains that a typical rule of thumb for the ratio employees to technicians is 60:1 but depending on a number of factors, this can be between 45:1 to 125:1. However, this video talks about the ratio between support technicians to employees. What I'm more interested in is the ratio between the IT staff to employees.

This seems to be a hot topic. Actually, Computer Economics as just released the results of a study they have done in June 2006. They, however, charge $45 per report and I don't have that money to invest... sadly enough.

There's also a nice thread that has begun on TechRepublic about a few months ago. There's no definite answer I'm afraid.

I also heard that Gartner issued a report about that but I can't put my hand on it.

Does any of you guys have access to some resources for me to look at? Thanks.

Published Monday, August 07, 2006 10:10 PM by alainler

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Tuesday, August 08, 2006 3:52 PM by rodtrent

# re: The size of a typical IT staff

While, this number can be highly political, it also depends on the technologies you have in place to manage the environment.  For example, if a company is utilizing SMS and MOM, the number of staffers needed is way less than if everything is done manually.
Tuesday, November 27, 2007 5:41 PM by The size of a typical IT staff

# The size of a typical IT staff

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