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Product Support Online Architecture
Following up on my previous post - the reference application is now called PSO (Product Support Online). It will be developed in two phases to align features better with the changing nature of Azure and SDS APIs, but more importantly, to draw a clear Read More...
"Product support in the cloud" reference implementation
Here’s new project I'm working on which is taking after my CPM pet project and various Azure and Silverlight projects I've done with partner ISVs. It is an easy-to-use application for providing basic product support in the cloud, collecting feedback about Read More...
What is CPM (Community Project Management)?
In response to the questions I received about CPM, I want to clarify what it is and who it is for. What is it? CPM is really a general concept that doesn't mandate any specific implementation or platform or even architecture. It has few central notions Read More...
My pet project: Community Project Management
The idea behind Community Project Management (CPM) is pretty simple - people go online when they have a problem and want to get others' help; complexity of the problem may be so high that normally it would require a big project and a lot of people to Read More...

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