http://blogs.msdn.com/alikl/archive/2008/11/05/seven-characteristics-of-high-performing-consultant.aspx&#160; &#160;&#160;&#160; After I've read Kenneth H. Blanchard's book Raving Fans: A Revolutionary Approach To Customer Service I fell in love with the author. The next book on my list from Blanchard was The One Minute Manager .&#160; It was less entertainingen-USCommunityServer 2.1 SP1 (Build: 61025.2)http://blogs.msdn.com/alikl/archive/2008/11/05/seven-characteristics-of-high-performing-consultant.aspx#9044502Wed, 05 Nov 2008 18:28:24 GMT91d46819-8472-40ad-a661-2c78acb4018c:9044502Jimmy May<p>This is one of the most profound posts on this topic I have ever read. &nbsp;Adapting Blanchard's methodology to consulting in such a compelling way was an inspired choice. &nbsp;I am impressed. &nbsp;I am in awe. &nbsp;Thank you.</p>http://blogs.msdn.com/alikl/archive/2008/11/05/seven-characteristics-of-high-performing-consultant.aspx#9044850Wed, 05 Nov 2008 21:05:11 GMT91d46819-8472-40ad-a661-2c78acb4018c:9044850alikl<p>Jimmy, thanks!</p>