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October Feedback on Team Foundation Help in Dev 10 Beta 2

Last month, Beta 2 shipped, and we posted a corresponding update to the help content. Page views, ratings, and feedback have all more than doubled in October compared to previous months. Overall ratings remained higher than we had in VS2005 & VS2008,

September Feedback on Help Content for Beta 1 of Team Foundation

In September, we didn't have a lot of feedback, so I'm going with the flow and providing a very brief overview of that feedback. (Excuses, excuses). In fact, only three topics recieved ratings. Visual Studio Team System received two ratings with an average

Great Organizations Surprise You

As we write help for Team System, we try to hand topics off for localization as early as we can, but not too early. We don't want to incur the cost of relocalizing topics that we need to change. For example, if I hand off a topic that I've written about

July Feedback on Beta 1 Content for Team Foundation 2010

Summary The trends this month are good (or neutral). New content is getting high ratings; existing content is taking the low ratings. No new negative feedback on empty topics; one high rating on an "empty" navigation topic. Project management remains

Summary of feedback in July on Beta 1 Content for Team Foundation 2010

Summary The trends this month are good (or neutral). New content is getting high ratings; existing content is taking the low ratings. No new negative feedback on empty topics; one high rating on an "empty" navigation topic. Project management remains

June feedback on Beta 1 content for Team Foundation 2010

Earlier this month, I sent this email internally summarizing the feedback we've recieved on the Beta 1 content for Team Foundation.

Visual Studio Team System

By using the suite of tools in Microsoft Visual Studio Team System, you can apply proven practices to manage your application's life cycle, from understanding customer needs through code design and implementation to deployment. These practices can help

Summary of Feedback in June on Help Topics for Team Foundation 2010 (Beta 1)

Summary There’s a small amount of feedback available. What’s New is the bright spot. Other feedback is on project management, and it’s bad, even though it has jumped to the top of the heap in terms of page views. Also - translation problems are hurting

Give us feedback

We published help content for Visual Studuio Team System 2010 Beta 1 that is substantially different from what we published in VSTS 2008. We're anxious to hear what worked well for you and what didn't. If you rate the topics that you read, we will use

Managing Technical Reviews in TFS and SharePoint

I've alluded to my plans to describe how we use TFS to plan, track progress, and do things like technical reviews. Brian Harry mentioned our tech review process in his blog post , so I'll write about that first. In the past, we've used an internal tool

How we track content work.

For a while, we were tracking our work by creating a backlog of scnearios, prioritizing them, then planning the top scenarios for our next iteratoin of work. We broke the scenarios down into tasks and tracked progress on those tasks over the course of

Managing Content Development

Back in 2007, I wrote three articles on how the Team Foundation user education team was using work item tracking and reporting features to help manage our content work. http://blogs.msdn.com/teams_wit_tools/archive/2007/10/16/managing-documentation-projects-in-team-foundation-server-part-1-planning-the-sprint.aspx
 
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