About hackIR
Championing "serious hypertext" from the engines of Microsoft, this blog is an outlet for an analytics focused program manager at Windows Live Search. The opinions here are expressly mine.
Bio from recent WWW 2006 workshop: He has spent eleven years in the internet industry harnessing a
combination of user feedback, traditional usability methods, and log
file analysis to improve products and services. This experience
included applying the human factors technique of task analysis to web
server log file analysis. Prior to his move to Microsoft, Andy was
heavily involved in the open source Mozilla project and worked with
developers through public communication channels on usability
enhancements. He has developed a suite for usability testing on the web
and tools for expert heuristic review and card sorting based upon the
Mozilla technology. Andy was a co-leader of a tutorial on developing
hypermedia systems with Mozilla at Hypertext 2004.