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I've written about the challenges of capitalizing on at-scale user feedback both academically and on the search blog (busted post alas, edit when fixed) . One way to listen to users is to open up your bug tracking system to the world, as done by Mozilla.org. Read More...
Windows Vista offers a operating system level implementation of gestures called Flicks especially tuned for pen usage on tablets. There's an important difference between this implementation and gesture implementations like Optimoz for firefox: there is Read More...
The office 12 Excel blog is one of my favorite MSDN blogs, along with Alex and the popular favorites . The latest Excel post delves into the design process with a focus on the incremental formalization of artifacts. I love that Microsoft's embrace of Read More...
Some good folks at the University of Hamburg published an update to some long standing historical numbers in web usage research that reveal the way users are browsing the web has changed dramatically over the last few years. Here's the punchline: Table Read More...
 
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