imageWorking at Microsoft is great but it isn't all sunshine lollypops and rainbows.

Getting ~ 400 emails per day direct to my inbox, with the majority requiring action takes its toll.

Calendar Year 2007 I sent 30,000 emails 

For the first few months I was at Microsoft I would kill myself every night trying to get through the day's emails when that wasn't required.

I'm not an email slacker, every email I get I action (and no - that doesn't mean delete).

 

When I triage my email I choose if I do it today, tomorrow, next week.

 

I then do today's activities and that all I need to do.

If I couldn't manage email I wouldn't be able to do my job - sad but true.

Ian Palangio Click to IM Ian , Johann Kruse Click to IM Johann(other email-warriors from Microsoft Australia) and I developed Pay it Forward Email Management.

Pay it forward because once you implement it, you must pay it forward by helping others implement this.

This is life / job changing email management

Ian Palangio documented the process and the online package is available in his SkyDrive (if you don't have OneNote you can download a free trial)

OneNote was used as this is a multi-dimensional document and was developed collaboratively within Microsoft.

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