a-foton » Most promising site I???ve seen ??? ExpertFlyer.com

a-foton » Most promising site I???ve seen ??? ExpertFlyer.com — Thu, 03 Jul 2008 05:52:30 GMT

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re: Most promising site I’ve seen – ExpertFlyer.com

Chris — Thu, 03 Jul 2008 06:32:15 GMT

Hi Angus,

Thanks for the nice writeup. To follow up on a couple of your points:

- The free trial is to facilitate a "try before you buy" process. Since we don't target the general flyer (yet) it isn't for everyone so it is an easy way to allow people to figure out if they really need/want it rather then sending us emails asking for refunds. However you don't get more then 1 free trial.

- For our customers, $5-$10/mo is nothing compared with the money they spend on air travel, especially these days. Anything to make the process less painful (either the planning or flying itself) is worth a few bucks (so we've been told).

- 250 queries is fine for people who don't fly as often as others as we find it's enough for people to plan at least a couple of trips. Of course there are those who fly more often (or who want the Premium features) so they upgrade as needed.

- Yes our subscribers are high value for advertisers, but in the travel industry, the cost of getting real time airline data is so high it would be hard to subsist on ads alone.

At the end of the day we wanted to create a sustainable business rather then take VC, sell ads, and hope someone bought us before we ran out of money. :)

re: Most promising site I’ve seen – ExpertFlyer.com

alogan — Thu, 03 Jul 2008 08:53:57 GMT

Hey Chris - thx for the clarifications.

Feel free to ping me offline (alogan@microsoft.com) if you want to inegrate some Windows Live services :)

thx