Office Online -- now powered by AP!
Last week a new AP-based version of Office Online went live. 100% of assistance queries, TOC, and feedback are now handled by AP. You can check it out by using Office Online help in Office 2003 or by searching at http://office.microsoft.com.
What's better about it? The most obvious thing is performance--I think you'll be very pleased with the immediate response you now get--most customers have reported a huge performance improvement. Perhaps less obvious, but no less important is search relevance, which should start out great and get better over time based on user feedback.
Enjoy!