Why is offshore outsourcing so different?

Gartner ITxpo 2008 presentation: How to Handle Global Delivery

10 Things to do for Offshore Outsourcing Success:

1. Establish a sourcing strategy before determining the choice of country and vendor.

2. Decide upon the type of deal that you want.

3. Establish "offshore specific" vendor evaluation criteria.

4. Determine your "risk acceptance" profile.

5. Thoroughly understand the competitive and country landscape.

6. Determine your overall organizational readiness.

7. Analyze the projects you intend to offshore; make sure they are a good fit.

8. Create a communication plan; determine collaboration methods.

9. Start with a meaningful pilot if that makes sense.

10. Build relationships with your partner. Know your team.