Ah........I was wondering why there were so many people with little blue and yellow lapel pins milling around the entrance of the BA lounge at Seattle airport last Friday. Some of them had those earpieces you see in the movies - I'm guessing bodyguards.
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Greetings from a grey (but great) Palo Alto. Having been awake since 3:30am, with CNN on in the background (those Viagra jingles can be very distracting) and my cup of Zen tea in hand (how apt), I thought I'd share my findings from the excellent briefing
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