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February 2009 - Posts

Certain VB controls no longer display on web pages after installing KB960715

Hi everyone, This is Shahinur again and I wanted to write about an important issue that could affect many of you who are hosting legacy VB controls on your web page. After installing the security update that released in February 2009, KB960715 (Update Read More...
Posted Friday, February 20, 2009 9:00 PM by Brent Goodpaster | 10 Comments
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How to set IE 8 Blocker policy

Hi everyone! Axel Rivera again with another blog that provides a step by step instruction on how to implement the new IE 8 Blocker Policy. Here are the steps to setup the IE8 Blocker Policy. Download the Toolkit to Disable Automatic Delivery of Internet Read More...
Posted Friday, February 20, 2009 12:44 AM by Brent Goodpaster | 2 Comments
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How can I tell if IE has received a WPAD configuration file when “Automatic detection” is enabled?

Alejendro, this blogs for you!   Unfortunately, there is nothing within the IE User Interface itself that tells you a WPAD file was downloaded for use by IE.  However, we can provide you a quick method of verification…   First, clear any Read More...
Posted Wednesday, February 18, 2009 6:00 PM by Brent Goodpaster | 0 Comments

Demystifying the file version information in the Help->About dialog in Internet Explorer

Hi everyone! Louis Shanks again with another blog that discusses a long-known issue in amongst IE support engineers at Microsoft, but confuses the heck out of our customers when they are trying interpret the Version string in the About Internet Explorer Read More...
Posted Wednesday, February 18, 2009 5:00 PM by Brent Goodpaster | 1 Comments

Script URL will no longer work in a meta tag after installing 956390 on IE6

Hi everyone! It’s Shahinur again with another blog that I hope you find informative… I was working on an issue lately where window.close() no longer seemed to close a window. This started happening after installing the October 08 IE Cumulative update Read More...
Posted Wednesday, February 18, 2009 5:00 AM by Brent Goodpaster | 0 Comments
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Protected Mode now disabled for the Local Intranet Zone in Internet Explorer 8

Hi! It’s Veena Karanam again. I wanted to take some time to discuss another change regarding Internet Explorer 8. With IE7 on Windows Vista, any navigation between web sites operating under different integrity levels would cause the following dialog to Read More...
Posted Tuesday, February 17, 2009 5:00 AM by Brent Goodpaster | 3 Comments
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FixIT available for Method 4 of KB967941

Hi everyone!   Microsoft recently released a KB article that talks about available work-arounds for issues seen with MS09-002.  I wanted to send out a quick blog letting everyone know that a FixIT (DisableFeatureRestrictAboutProtocol.msi) was Read More...
Posted Monday, February 16, 2009 10:45 AM by Brent Goodpaster | 0 Comments
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Automatic Proxy Configuration Script failing on Vista

Hello everyone! My name is Louis Shanks and I am a Senior Escalation Engineer on the IE Core team. I wanted to share with you a very interesting issue I worked on recently. The problem came in as Vista users were not able to access any external websites; Read More...
Posted Monday, February 16, 2009 5:00 AM by Brent Goodpaster | 3 Comments

Issue when attempting to save documents on a SharePoint Server using IE7

Hi everyone! Pierre-Louis Coll, one of our Senior Escalation Engineers out of Microsoft France, came across an interesting issue that he wanted us to post on askIE. When you try to save a document opened in a Document Library on a SharePoint Server from Read More...
Posted Sunday, February 15, 2009 4:00 PM by Brent Goodpaster | 0 Comments

“Fix it” – The next phase in improving the customer experience around KB articles!

Hi everyone! This is quick post to make you aware of some of cool things Microsoft is doing to improve the KB experience.  Take a look!   The steps in many of our KB articles have been criticized in the past for being too difficult for ordinary Read More...
Posted Sunday, February 15, 2009 3:00 PM by Brent Goodpaster | 0 Comments
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Update regarding "Navigate to the webpage was canceled" error after installing MS09-002 (KB961260)

Hi everyone! Microsoft has just released KB967941, located here , which discusses several work-arounds and mitigations. Please review the article thoroughly and follow the guidelines outlined until a fix is provided. We will keep you posted! Regards, Read More...
Posted Friday, February 13, 2009 11:20 PM by Brent Goodpaster | 2 Comments
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"Navigate to the webpage was canceled" error after installing MS09-002 (KB961260)

Hi everyone!   This is quick post but an important one.  The IE support team is seeing many issues coming in regarding this error when accessing secure web sites with Internet Explorer, after installing MS09-002 .  I wanted to take some Read More...
Posted Friday, February 13, 2009 8:00 PM by Brent Goodpaster | 5 Comments
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The IE cumulative update for February 2009 is now available for download!

The IE Cumulative Security Update for February 2009 is now available via Windows Update . Alternatively, you can receive this and all other Microsoft updates via the Microsoft Update . This update addresses two privately reported vulnerabilities. The Read More...
Posted Tuesday, February 10, 2009 5:00 PM by Brent Goodpaster | 0 Comments
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"Remote Desktop Web Connection ActiveX Control Could Not Be Installed" error after Installing Windows XP SP3

Hello there! My name is Axel Rivera. I am a Senior Support Escalation Engineer on the IE Support Team. Of the past few weeks, many of my customers have come across this issue and so I thought this would be a blog that you might find worth while. When Read More...
Posted Monday, February 09, 2009 5:00 AM by Brent Goodpaster | 18 Comments

Operation aborted errors when using Ajax tool kit

Hello there! My name is Veena Karanam and I am an Escalation Engineer on the IE Support Team. Here’s my first blog. I hope that you find it informative and helpful! If you’ve used Internet Explorer enough, you’ve probably had to deal with these “Operation Read More...
Posted Monday, February 09, 2009 5:00 AM by Brent Goodpaster | 0 Comments

Unable to view Internet Explorer Group Policies on Windows Server 2003 or Windows XP 64-bit Edition with IE8 RC1

Hi everyone! We just came across this issue with the RC1 release of IE8 and thought we should pass it on… Unfortunately, it looks like You will not be able to view Windows Internet Explorer Group Policies on Windows Server 2003 or Windows XP 64-bit Edition Read More...
Posted Tuesday, February 03, 2009 5:00 AM by Brent Goodpaster | 1 Comments
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Infinite pagination of pages when printing tables using IE7

Hi everyone! This is Shahinur from the IE Support team. I’ve supported IE for some time now, and have seen the following printing issue come up quite a few times in IE7, so I thought I would write a few lines to better explain the issue. When you have Read More...
Posted Monday, February 02, 2009 5:00 AM by Brent Goodpaster | 2 Comments
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