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Friday, March 07, 2008 4:54 PM

Updated: what to do if other .NET Framework setup troubleshooting steps do not help

A while back, I posted a set of instructions that can be used to try to resolve .NET Framework installation issues in case other troubleshooting steps listed on my blog, in knowledge base articles or elsewhere do not work. Those steps are out of date
Posted by astebner | 10 Comments
Saturday, November 25, 2006 9:13 AM

Disabling services with MSConfig to work around setup failures

I was talking recently with a colleague who works on the .NET Framework setup and Windows Installer technical support team here at Microsoft. He told me about a set of steps that his team typically has customers try when they call in to report failed
Posted by astebner | 6 Comments
Monday, September 04, 2006 10:17 AM

Solving setup errors by using the SubInACL tool to repair file and registry permissions

A while back, I wrote a blog post about a .NET Framework 2.0 beta 2 installation problem that was caused by incorrect access control list (ACL) permissions on some registry hives. In that post, I described how to use a tool in the Windows Resource Kit
Posted by astebner | 53 Comments
Sunday, October 30, 2005 4:31 PM

How to uninstall an application when it does not appear in Add/Remove Programs

One of the questions I commonly receive from customers is how to uninstall a product when there is no entry created for that product in the Add/Remove Programs control panel. I get asked this question about a lot of different MSI-based setups and OS hotfixes,
Posted by astebner | 31 Comments
Friday, July 01, 2005 5:11 PM

Using MsiInv to gather information about what is installed on a computer

As I was reading one of the posts on Quan To's new blog , I noticed that someone posted a link to a tool named msiinv.exe on their tools page. This tool (which stands for MSI Inventory) wraps some of the publicly documented MSI APIs to provide information
Posted by astebner | 52 Comments
Tuesday, March 29, 2005 8:54 PM

Help me help you if you have setup bugs

I've gotten some email questions from customers about setup failures that they've seen on their computers. Some of them are 1935 errors that match some of the previous blog posts I've written, some are .NET Framework errors, and some are general problems
Posted by astebner | 37 Comments
 
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