How to resolve "Windows - no disk" errors when launching Media Center 2005 on an HP machine

re: How to resolve "Windows - no disk" errors when launching Media Center 2005 on an HP machine

Jeff in Spanaway — Sat, 03 Dec 2005 07:11:53 GMT

I used this solution. Install the Norton Internet Security and Security Suite that comes with the HP Media Center computer, activate the products, use control panel to uninstall the Norton prosucts. This will end the No Disk Error. The key here is to install and activate then uninstall the products. I uninstalled the products individually then tried Media Center again with no errors.
Good luck.

re: How to resolve "Windows - no disk" errors when launching Media Center 2005 on an HP machine

chris — Sat, 10 Dec 2005 04:10:39 GMT

Just so you know, It's not neccessary to have HP or media center in your equation! I uninstalled Norton from my self-built computer and am getting the error.... Thanks for solving this error mystery! :)

re: How to resolve "Windows - no disk" errors when launching Media Center 2005 on an HP machine

kara — Sat, 10 Dec 2005 23:10:39 GMT

Thank you! The updated software worked like a charm.

re: How to resolve "Windows - no disk" errors when launching Media Center 2005 on an HP machine

zxxwkl — Sat, 31 Dec 2005 00:52:22 GMT

http://pubs.logicalexpressions.com/Pub0009/LPMArticle.asp?ID=593

I was getting the error with different apps; this cured it.

re: How to resolve "Windows - no disk" errors when launching Media Center 2005 on an HP machine

Raja — Wed, 04 Jan 2006 21:33:01 GMT

Hi

download this patch from hp.com
<ftp://ftp.hp.com/pub/softlib/software6/COL13276/pv-36951-1/sp26630.exe>

Regards,
Raja

re: How to resolve "Windows - no disk" errors when launching Media Center 2005 on an HP machine

h_arted — Wed, 11 Jan 2006 14:11:06 GMT

Just don't use Symantec software!

re: How to resolve "Windows - no disk" errors when launching Media Center 2005 on an HP machine

Marisa Kane — Wed, 08 Feb 2006 17:13:05 GMT

Thank you for the fix. It installed seamlessly and fixed the problem immediately. I couldn't be happier!

re: How to resolve "Windows - no disk" errors when launching Media Center 2005 on an HP machine

Johannes — Wed, 08 Mar 2006 21:08:31 GMT

If I clic the button ''this location'' my server cannot find the page.

re: How to resolve "Windows - no disk" errors when launching Media Center 2005 on an HP machine

astebner — Thu, 09 Mar 2006 06:37:05 GMT

Hi Johannes - I just checked the link (http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?dlc=en&lc=en&os=228&product=1118243&lang=en&cc=us&softwareitem=pv-36951-1) and it is working fine for me. Can you try again?

re: How to resolve "Windows - no disk" errors when launching Media Center 2005 on an HP machine

Johannes — Thu, 09 Mar 2006 22:45:46 GMT

Hi Astebner, thank you for helping me.
I tried the link you put on the site, it thakes me to the site ''HP Image Zone Update''. When I push the button "Download only" my server can't find the site again.
The same happens when I clic ''sp 26630.exe''.
When I chose "Install now'' it stops and puts a icon on my screen, that I have to double clic to continue. Than it stops again and asks double clic the icon again. This happens over and over again.

re: How to resolve "Windows - no disk" errors when launching Media Center 2005 on an HP machine

astebner — Thu, 09 Mar 2006 23:30:27 GMT

Hi Johannes - It looks like this is an issue with the FTP portion of the HP download site. I followed the link and then instead of clicking Download Only, I clicked on the name of the executable - sp26630.exe (which is also a hyperlink), and then I chose Save to save it to my desktop and it worked fine for me. Can you try to download it using this method and see if it works for you?

re: How to resolve "Windows - no disk" errors when launching Media Center 2005 on an HP machine

Johannes — Fri, 10 Mar 2006 22:00:26 GMT

Hi astebner, thanks for helping me again.
I tried it your way, but unfortunately it doesn't work. Is it possible to mail the file?

re: How to resolve "Windows - no disk" errors when launching Media Center 2005 on an HP machine

astebner — Fri, 10 Mar 2006 22:16:25 GMT

Hi Johannes - I am sorry, but the file in question is an HP file, not a Microsoft file, so I do not think it would be right for me to download it myself and mail it to you. I suggest that you contact HP customer support or search the HP site and see if you can find a working link to the file instead of using the link that I posted in this blog.

re: How to resolve "Windows - no disk" errors when launching Media Center 2005 on an HP machine

Johannes — Sat, 11 Mar 2006 12:12:58 GMT

Hi astebner, thanks for your responce and your suggestion. I will contact Hp customer support. I let you know if I succeeded.

re: How to resolve "Windows - no disk" errors when launching Media Center 2005 on an HP machine

Johannes — Mon, 13 Mar 2006 22:07:12 GMT

Hi astebner, the problem is fixed.
My hardware(router)firewall was blokking your link. Thank you again, for helping me.

re: How to resolve "Windows - no disk" errors when launching Media Center 2005 on an HP machine

Bill Horton — Wed, 29 Mar 2006 18:07:08 GMT

I have been locked in voice-mail hell for a half an hour. The link to the patch SP26630 on the HP website has been pulled. You get a blank download page. Support wants to charge me for further help on this error. They can't figure out why the patch is not there.
I refuse to pay for help on an out-of-the box problem with HP image zone software on a new MEDIA CENTER M7250n PC.

re: How to resolve "Windows - no disk" errors when launching Media Center 2005 on an HP machine

Bill Horton — Wed, 29 Mar 2006 18:17:41 GMT

Update: I managed to get into the ftp location by VPN outside of a firewall and got the SP2660.EXE program downloaded.
Thank You.
Bill

re: How to resolve "Windows - no disk" errors when launching Media Center 2005 on an HP machine

safacles — Sun, 02 Apr 2006 08:07:29 GMT

any know how I can get this patch now? i am going crazy with this same error.

re: How to resolve "Windows - no disk" errors when launching Media Center 2005 on an HP machine

astebner — Thu, 06 Apr 2006 04:00:11 GMT

Hi Safacles - It appears that the link to the HP site is unreliable and sometimes does not work. If you have issues with the link listed in this blog post, I suggest that you try to contact HP for a reliable download location for this patch. I'm sorry for the inconvenience.

re: How to resolve "Windows - no disk" errors when launching Media Center 2005 on an HP machine

mark r — Sat, 08 Apr 2006 06:32:42 GMT

try this location

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?lc=en&cc=us&dlc=en&os=228&product=1110864&lang=en&softwareitem=pv-39280-2

re: How to resolve "Windows - no disk" errors when launching Media Center 2005 on an HP machine

astebner — Sun, 09 Apr 2006 22:58:56 GMT

Hi Mark - Thank you for this link. It appears that HP updated the package for this Image Zone hotfix in March and the old link no longer works. I have updated the link in my blog post to point to this location. Hopefully this new link will work for everyone.

re: How to resolve "Windows - no disk" errors when launching Media Center 2005 on an HP machine

Dave — Thu, 01 Jun 2006 15:39:27 GMT

Hi

I am having the exact same problem as described in the blog only in iTunes. I have downloaded the HP image zone update as i have this installed on my system, but when i run the update .exe file i go thru the first setup stage, and then when it gets to the part saying press yes to update, i do press yes, another window then comes up and starts the update but then it closes and a window comes up saying the update failed to finish. I have disabled all firewalls and anti-virus programs to let the program update but i still get the same error, has anybody else also had this problem?

Any help is greatly appriciated

Dave

re: How to resolve "Windows - no disk" errors when launching Media Center 2005 on an HP machine

astebner — Thu, 01 Jun 2006 21:35:52 GMT

Hi Dave - This update package was created by HP, so I suggest contacting them for further assistance regarding the installation failure you are seeing.

re: How to resolve "Windows - no disk" errors when launching Media Center 2005 on an HP machine

Terry Deglow-Smith — Fri, 16 Jun 2006 01:52:43 GMT

I just had an online chat with HP and was told to download the following zipped patch:

Nigel R: ftp://ftp.hp.com/pub/softlib/software7/COL13276/pv-39280-2/sp26704.exe

Nigel R: Installation Instructions
1. Download the update.
2. If the Media Center application is running, close it now.
3. Double-click the icon for the update downloaded in Step 1, and then click NEXT.
4. Select I accept the terms in the license agreement, and then click NEXT to proceed with the installation.
5. Click YES to install the update.
6. If prompted to restart the system upon completion of the update, click YES

I tried the other links in your site, but they were broken. Note that the executable identifying number is more recent than those anyway.

Hope this helps others.

Terry

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