A Short History of the Microsoft CRM UI

This section is more for fun than any anything else… I just want to show where the Microsoft CRM v1.0 UI came from so that you can get a sense of its roots and how it evolved into what it is today.


If you have ever seen the iCommunicate UI, then you will have a pretty good idea of what inspired the Microsoft CRM UI. In fact, I would consider the Microsoft CRM v1.0 UI simply a logical evolution of the iCommunicate UI. Many of the guiding principles and design goals were the same. Here is an overview of the iCommunicate UI, anybody familiar with the Microsoft CRM v1.0 UI will notice some obvious similarities.


Here are some side-by-side screen shots so that you can compare and contrast iCommunicate with Microsoft CRM.





Aaron Elder
Microsoft Customer Relationship Management
Core Application Development Team



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