Hi there, I'm kicking things off here for the team.  My name is James Finnigan and I'm a developer on Guided Help.  We have a few people on the team and you'll probably get to know them more as they post in this space.

Now that beta 2 is out there and people can see and use Guided Help, we'd really like to talk to you.  We'd like to hear about times when things didn't work well for you, as well as when they did.  We've spent a lot of time trying to make Guided Help as easy to use as possible and while we've studied how people use it a fair amount, we've never had anywhere near this many people using it.  It's exciting(!)

We'll also share some news, history and also plans about how we would like to improve Guided Help and bring the Guided Help experience to more people.

So please add your comments here.  We look forward to talking with you.

Thanks,
James