Recently there was a lot of noise in the media about a Microsoft official (Neil Holloway - President of Microsoft EU) "saying" that we will be twice as good as Google in six months.
Then I was pleasantly surprised that Neil soon corrected this misquote. Where? On a blog (John Batelle's blog). That is, directly, without official press statements and all that fanfare. A similar clarification appeared on the MSN Search blog as well.
That's what I like about blogs - you get a direct, personal communication, as opposed to the traditional coldness of the corporate walls.
P.S. And, if you ask me, there is a lot of room for improvement in web search (in general, not only for Microsoft), and a pretty long road ahead.