The newly published TRUSTe report on consumer perception towards targeting has some interesting statistics.
Now compare the above numbers with the following from the same survey
The numbers are surprising to me and lead to an interesting dilemma for ad providers. On one hand our consumers demand more relevant advertising, but they are also reluctant to share information that is required to deliver personalized advertising. At an industry level, we need to do a better job at educating users about how targeting works and the way data is collected. Amazon's recommendation engine is a great example of targeting done right that is received positively by the users.
At Microsoft, we do not use any information that can be tied back to personally identifiable data about the users. All the data we collect for targeting is anonymized. We are also working on a feature that will let users opt-out of Microsoft's ad targeting network. Stay tuned for more details on that.