The first step in the journey to create a Response Group is to have Lync User with Enterprise voice enabled. I am using the Lync Server Management Shell, if I were using another PowerShell I would have to import the Lync Module first: Import-Module...

Before starting to give some clarity on the Response Group itself I want to get clear on the terms I might use: Response Group Service and Response Group Application. They mean and are referencing exactly the same service "RTCRGS". Response Group Service...

Hi - Bonjour! I work on Microsoft Lync Server (on the Response Group Application aka Response Group Service) as a SDET (a tester) for more than two years now. I am located in Zurich / Switzerland in the Zurich Development center . With this blog, I...