Every time Shrini posts something, I want to write a whole post just to comment. His latest post is no exception (my response hasn't shown up yet because Shrini is one of those bloggers who insists on approving comments - no offense to Shrini, but I hate...

I was thinking about my last few posts this week and I recalled a story that may help in my point. Background: I send a short monthly newsletter to all testers at the company. Other discipline owners (e.g. my counter part in development or program management...

I’ve spent some time over the last few weeks investigating the role of test and the “experience” of quality software. Between the Customer Experience Improvement Program , Windows Error Reporting , Send a Smile , and connect , there is ample opportunity...

I'm beating a dead horse here (or at least beating an old post ), but I have a story to share about quality (product names removed to protect the guilty). Recently, I had an experience where a piece of software I was using notified me that it would stop...

I thought this might be interesting for some of you. My editorial comments are in maroon . Software Test Professionals Needed for Microsoft User Research Study Microsoft is conducting a usability study in order to gain insight into how you would like...

I spent some time last night getting caught up on my test blog reading; and this morning, I'm attending some sessions on product quality at an internal forum. Something in the jumble of thoughts triggered a random thought I would like to share: I wonder...