eek! I've been waiting for this to hit the streets and it did last week. A new, must read white paper on How to Get the Most Value from Social Computing for Business with Microsoft.

"Must Read"? Yes, allow me to impose on you to read this :) Even if your platform is *not* SharePoint, this is a well written paper that talks about some of the challenges/opportunities facing organizations as they try to ride the "Social Wave".

Who Should Read this Paper?
This paper provides information on the technologies that enable social computing for business and uses customer examples to reference how these capabilities are applied using SharePoint Products and Technologies. This information is relevant to business and technical decision makers who are considering or planning to implement social computing products in their organization. The paper will answer questions about the business value of social computing, the benefits of the SharePoint Products and Technologies platforms, why customers are deploying social computing, and how they are using it to address their business problems.

While it is designed for business/technical decision makers, I think architects and developers would benefit from understanding the promise of Social Computing for Business. The 2 case studies showcase real world application of social computing...

    1. "Accenture’s social network, Accenture People, enables their employees to find and connect with experts within the Accenture community, thus providing better and more knowledgeable service to their customers. For them, social computing offered the most effective and efficient means of delivering the ideal of hiring one and getting 175,000 resources to their customer."
    2. "For Miami-Dade, the use of social computing technologies provides an inclusive, exciting environment for their pupils and increased collaborative environment among students, parents, and the faculty. For the younger generations, adoption of social computing was expected, because the students grew up accustomed to having these tools in their daily lives. The students’ method of communicating online, using tools such as blogs, discussion forums, and social networks, is the way they are accustomed to for collaboration. By introducing the teachers to the way their students think about team work, Miami-Dade addressed the students’ needs and promoted better relationships between the students and the faculty."

Additional Resources you may like:

So what do you think?

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