Error Codes, Xbox Edition - A Dullard's Guide - Site Home

If you know what an error code means, it can be immensely helpful in diagnosing the problem with your project. Below are some of the more common error codes found on the Xbox HD DVD add on and their potential cause. There is a similar post for Toshiba player error codes. Note: the contents of this post may change overtime.

Note to Consumers: This blog is targeted at content authors who create all those cool applications for HD DVD and might possibly encounter these errors during development. Of course the hope is that you never see these errors, but if you're reading this, that probably isn't the case. Should you receive an error on your HD DVD player, I would recommend the following:

Update your player firmware. Make sure your firmware is up-to-date. For more information, see: http://www.xbox.com/en-us/hardware/x/xbox360hddvdplayer/download.htm#liveupdate
Clear your persistent storage. Some discs download new content and should there be a problem with that download, the disc may not play correctly. You would only need to clear the persistent storage for that particular title (not all of your titles).

1. Launch the Xbox dashboard
2. Navigate to the System blade
3. Select Memory
4. Choose HD DVD
Read Andy's Troubleshooting Guides.
General: http://blogs.msdn.com/andypennell/archive/2007/10/25/xbox-360-hd-dvd-drive-general-troubleshooting.aspx
Movie Specific: http://blogs.msdn.com/andypennell/archive/2007/10/25/xbox-360-hd-dvd-drive-movie-specific-known-issues.aspx
Check Your Cables. The add-on drive connects to the Xbox with a USB cable. Try a different cable.
Exchange the Disc. If a specific disc will not play, it could be a bad disc. It may have been scratched or there may be an anomaly on the disc that prevents it from being read by the player. Most retailers will allow you to exchange a bad disc for a new copy of the same title.
Contact Support. When all else fails, call customer support and ask them what to do. http://www.xbox.com/en-US/support/contact/?WT.svl=nav

Error Code	Description	Possible Causes
0x86670001	XPLAYER_W_ACTION_NOT_AVAILABLE
0x86670002	XPLAYER_W_NETWORK_UNSUPPORTED
0x86670003	XPLAYER_W_SUBVIDEO_UNSUPPORTED
0xC6670001	XPLAYER_E_READ
0xC6670002	XPLAYER_E_PARENTAL
0xC6670003	XPLAYER_E_REGION
0xC6670004	XPLAYER_E_DRM_VIOLATION_STOP
0xC6670005	XPLAYER_E_INCORRECT_SYSVER
0xC6670006	XPLAYER_E_IXP_PROVIDER_FAILED
0xC6670007	XPLAYER_E_SECURE_ACCESS_FAILED
0xC6670008	XPLAYER_E_VCP_FAILED
0xC6670009	XPLAYER_E_PRIVATE_FAILURE
0xC667000A	XPLAYER_E_CANT_LOAD_RESOURCE	Playlist is referencing a resource that does not exist or with a size attribute that is too small
0xC667000B	XPLAYER_E_SCRIPT_FAILED	Script is throwing an exception that is unhandled. Make sure to use try-catch blocks in your script. Script is missing a semicolon - run the validator on your project
0xC667000C	XPLAYER_E_FILE_INCOMPLETE
THERE WAS A PROBLEM WITH LICENSING FOR THIS CONTENT		There could be a legitimate problem with the licensing on your content. Or, this could be a result of the player has run out of memory due to a memory leak. Check your code for possible memory leaks, particularly those resulting from closures and circular references with timers and HTTPClients.
CANNOT READ DISC		Bad connection: Try playing a DVD or using a different USB cable Bad disc: Try playing a different HD DVD http://support.microsoft.com/kb/927407/en-us