Wow, academic work covered by; well, it is research by sone of MSR's most talented information retrieval folks and the search competitive space seems to be a media favorite. One of the works discussed by explores analysis of user behavior given a strong statistical model of normal patterns.

SIGIR is this week in Seattle, so in addition to the staff presenting our dozen papers, we've got a stellar attendance from the search product team.  I'll be on the panel at the Evaluating Exploratory Search workshop later this week where I'll be talking more about modeling user behavior for system diagnosticity.