The last mile problem is dominant in CRM applications today - a complex enterprise system is built to enable management to get better insight into the transactions that their employees are having with customers. However employees and users want the flexibility...

At Siebel Customer World 2005 held in Boston last week, two new record breaking Siebel Platform Sizing and Performance Benchmarks (PSPP) were announced. The world record for Siebel Scalability is now the 30,000 Siebel Concurrent User Benchmark on SQL...