Workflow is one of the key features of any business application, including CRM. Since my PhD days when I used to spend time on researching Reactive scheduling architectures including Procedural Reasoning Systems , I haven’t had a chance to spend much...

We already offer an extensible platform for building business applications on-premise. I intentionally didn’t say “CRM” business applications because one can build any types of business applications, CRM or not, on our platform. If you look at different...

Charles has a good post where he talks about the right balance of skills between developers and Program Managers in a scale that ranges from "technical" to "customer focused". His does a good job making his point well clear and it becomes more interesting...

Visual Studio 2005 IntelliSense Code Snippets feature enables pre-authored pieces of code to be created that can later be shared and inserted into your application. Code snippets increase productivity by reducing the amount of time spent typing repetitive...

Simply brilliant: Brain sensor allows mind-control. or Device Lets Thoughts Control Computer I have been following brain computer interface research since my older professor at university of London attempted to build one in 1990's. We are getting a...

I get asked this question very often, especially from our field who often come running two days before a big customer visit asking for a cool demo of CRM applications. Well Jan who is a colleague of mine has put together a great VPC with lots of cool...

CRM customization tools are pretty cool in a sense that they allow you to customize the CRM schema with just a few clicks. If you are a developer building CRM Applications, you typically do this: go to CRM application UI in IE à add your data customizations...

Check out David Thacher's, our GM, thoughts on CRM Live announcement here .

I am very excited that CRM team can finally share the vision and thinking around live services with our partners and customers. Today, Steve Ballmer, our CEO, has announced CRM Live , a new live service from Microsoft that will be delivering outstanding...