We know IE!

Hi everyone! Axel Rivera again with another blog that provides a step by step instruction on how to implement the new IE 8 Blocker Policy. Here are the steps to setup the IE8 Blocker Policy. Download the Toolkit to Disable Automatic Delivery...

Alejendro, this blogs for you!   Unfortunately, there is nothing within the IE User Interface itself that tells you a WPAD file was downloaded for use by IE.  However, we can provide you a quick method of verification…   First, clear any...

Hi everyone! Louis Shanks again with another blog that discusses a long-known issue in amongst IE support engineers at Microsoft, but confuses the heck out of our customers when they are trying interpret the Version string in the About Internet Explorer...

Hi everyone! It’s Shahinur again with another blog that I hope you find informative… I was working on an issue lately where window.close() no longer seemed to close a window. This started happening after installing the October 08 IE Cumulative update...

Hi! It’s Veena Karanam again. I wanted to take some time to discuss another change regarding Internet Explorer 8. With IE7 on Windows Vista, any navigation between web sites operating under different integrity levels would cause the following dialog...

Hi everyone!   Microsoft recently released a KB article that talks about available work-arounds for issues seen with MS09-002.  I wanted to send out a quick blog letting everyone know that a FixIT (DisableFeatureRestrictAboutProtocol.msi) was...

Hello everyone! My name is Louis Shanks and I am a Senior Escalation Engineer on the IE Core team. I wanted to share with you a very interesting issue I worked on recently. The problem came in as Vista users were not able to access any external websites;...

Hi everyone! Pierre-Louis Coll, one of our Senior Escalation Engineers out of Microsoft France, came across an interesting issue that he wanted us to post on askIE. When you try to save a document opened in a Document Library on a SharePoint Server...

Hi everyone! This is quick post to make you aware of some of cool things Microsoft is doing to improve the KB experience.  Take a look!   The steps in many of our KB articles have been criticized in the past for being too difficult for ordinary...

Hi everyone! Microsoft has just released KB967941, located here , which discusses several work-arounds and mitigations. Please review the article thoroughly and follow the guidelines outlined until a fix is provided. We will keep you posted! Regards...

Hi everyone!   This is quick post but an important one.  The IE support team is seeing many issues coming in regarding this error when accessing secure web sites with Internet Explorer, after installing MS09-002 .  I wanted to take some...

The IE Cumulative Security Update for February 2009 is now available via Windows Update . Alternatively, you can receive this and all other Microsoft updates via the Microsoft Update . This update addresses two privately reported vulnerabilities. The...

Hello there! My name is Axel Rivera. I am a Senior Support Escalation Engineer on the IE Support Team. Of the past few weeks, many of my customers have come across this issue and so I thought this would be a blog that you might find worth while. ...

Hello there! My name is Veena Karanam and I am an Escalation Engineer on the IE Support Team. Here’s my first blog. I hope that you find it informative and helpful! If you’ve used Internet Explorer enough, you’ve probably had to deal with these...

Hi everyone! We just came across this issue with the RC1 release of IE8 and thought we should pass it on… Unfortunately, it looks like You will not be able to view Windows Internet Explorer Group Policies on Windows Server 2003 or Windows XP 64...

Hi everyone! This is Shahinur from the IE Support team. I’ve supported IE for some time now, and have seen the following printing issue come up quite a few times in IE7, so I thought I would write a few lines to better explain the issue. When you have...

Hey Folks! The RC1 build of IEAK 8 can be found Here . Please download and test this version of the IEAK and report any issues, or potential bugs. We aren’t getting a ton of feedback on the IEAK and it’s unlikely that we will catch every issue that...

You might remember a blog we posted back in December regarding Compatibility View in IE8. Well, we’ve come across some more interesting details and it directly effects the RC1 build. If you’ve read the IE Dev Blog regarding Compatibility View, then you...

Hi everyone! Take a gander at this blog site available from Microsoft.  Below is their mission statement and a link to the site: Have you ever come across a Microsoft Knowledge Base (KB) article or been presented with a Windows Error Reporting (WER...

Hi Everyone - Just wanted to send out a quick blog letting you know that RC1 (Release Candidate 1) is out and available for your testing pleasure! You can get RC1 using the below links: Windows XP Windows XP 64-bit Edition Windows Vista ...

Hello everyone! This blog outlines and interesting issue that just came through the IE Support Team.  A customer contacted Microsoft recently when he noticed that user accounts were being added to the “Logon as a Batch Job” local policy.  This...

Lately we’ve had to field some customer issues regarding failures when attempting to use FTM. I wanted to clarify that FTM is not part of Internet Explorer – it’s a separate download, located at http://transfers.ds.microsoft.com/ftm...

Please take a look at this “not-yet-complete” listing of IE8 Group Policies. Keep in mind that this is a work-in-progress as IE8 is still in beta and content within the XLS file could (and probably will) change without notice. Something that I really...

As we on the support teams gear up for Internet Explorer 8, we will try to keep you (our customers) up to date on any new information that becomes available. As part of this initiative, I would like to present some test cases for HTML 5 domstorage and...

This story starts off with a tricky little deadlock issue that I worked on recently. Let me set the stage by explaining the surface level symptom, and then we will get to the good stuff. Randomly when users running Vista would attempt to launch Internet...