I recently bought an HP dv7t laptop and also got one of those HP multi-function printers. So far so good. After installing the printer's drivers and apps, I noticed a significant slowdown. Opened up taskmgr and lo and behold, hpqtra08.exe was taking up 100% of my cpu.
I debugged it and it seemed to be in a tight loop doing a strcmp, so I tried contacting HP support and tried to explain to them that their app was buggy but the customer service rep would not buy into that :-(
So I decided to take matters into my own hands... I opened procmon, and noticed that it was calling CreateFile on a bunch of temp files...I went to c:\Users\<user>\AppData\Local\Temp and there were thousands, thousands of verXXXX.tmp files. All of these ver.tmp files were 0 bytes in size. Procmon also pointed to hpqtra08.exe reading from C:\ProgramData\hp\mars\usg.ini.
These files apparently get created only when hpqtra08 can read some config data from usg.ini. So I renamed usg.ini to something else so hpqtra08 couldn't find it. Lo and behold. No more 100% (50% in some cases) CPU usage, and no more ver.tmp files created! I can go to sleep now without worrying my laptop will catch on fire from spinning 100% for too long :-)
What version of windows do you have and what AIO do you have?
In my windows 2000 machine, I do not have the files you mentioned, nor on search, with all hidden and system files showing, can I find usg.ini. I have a L7555 AIO HP box.
However I have the same annoying problem.
When I open task manager I find that CPU time over the last 24 hours is devoted to hpqtra09.exe 10.44 minutes and services.exe 7.09 minutes. Normally not a problem with so little time, but the problem is they are not usuing CPU in the background, they are using it when I am on the machine, making my HD light up causing the machine to slow and me to always have to wait until the HD stops whirling and I can go onto the task at hand. Opening programs becomes slow etc.
MSMPeng.exe Windows defender uses 27.54 minutes, but never is it on when I am trying to use the machine, so its process is operating in the background when the machine is idle.
Thanks for posting this...worked for me! My desktop was having the same problem!
This was great. It fixed my problem. Thanks for the tip.