Recently, I received some e-mail sent to one of our internal DLs describing an issue a customer is facing when using Remote Assistance: My customers engineer requests to connect to a user’s machine via remote assistance. The user accepts and the engineer...

My team is responsible for issuing updates whenever a country decides to change their daylight savings start/end dates, or even time zone. Most recently, we’ve released an update for Chile. More information: http://blogs.technet.com/b/dst2007/archive...

If you’re a developer writing for Windows 7, you’ll probably have noticed that icons in the System Tray aren’t shown by default. Raymond Chen blogged about this recently, here and here . Notification icons are identified by a GUID, a G lobally U nique...

Ok, so you can’t directly file a bug. Just imagine the number of random noise/issues (“my computer is slow” – well if you didn’t install that crapware you did last week maybe it wouldn’t be?)  we’d have to go through daily just to keep up with the...