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  • Blog Post: Remote Assistance and UAC prompts

    Recently, I received some e-mail sent to one of our internal DLs describing an issue a customer is facing when using Remote Assistance: My customers engineer requests to connect to a user’s machine via remote assistance. The user accepts and the engineer requests to take control. The user ticks the box...
  • Blog Post: Daylight savings time change for Chile

    My team is responsible for issuing updates whenever a country decides to change their daylight savings start/end dates, or even time zone. Most recently, we’ve released an update for Chile. More information: http://blogs.technet.com/b/dst2007/archive/2012/03/07/hotfix-available-for-chile-dst-change.aspx...
  • Blog Post: How do I file a bug for Windows 7?

    Ok, so you can’t directly file a bug. Just imagine the number of random noise/issues (“my computer is slow” – well if you didn’t install that crapware you did last week maybe it wouldn’t be?)  we’d have to go through daily just to keep up with the volume. Believe it or not , the team that services...
  • Blog Post: Servicing Dependencies, Part 2

    Now what happens if the dependency is not with respect to a regular API, but with a COM interface ? Suppose a COM interface IControl is implemented by CControl, in a dll DLL1. Now DLL2 obtains this CControl indirectly (for example, calling IControl* m_control = CoCreateInstance(...) with clsid==CLSID_CControl...
  • Blog Post: Servicing Dependencies, Part 1

    Suppose you have a huge product (such as Windows) for which fix bugs daily. These fixes need to ship through some mechanism (download central, Windows Update, etc.). Of course you can't re-distribute the whole OS every time you fix a one-line bug. Therefore you define components, which are sets of closely...
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