Thoughts about setup and deployment issues, WiX, XNA, the .NET Framework and Visual Studio
All postings are provided AS IS
with no warranties, and confer no rights. Additionally, views expressed
herein are my own and not those of my employer, Microsoft.
This article serves as a central location for all links to troubleshooting documentation that has been published for Update Rollup 2 for Windows XP Media Center Edition 2005. As new documentation is created, I will continue to add to this article.
Content protection errors
Guide download errors
Remote control and IR receiver errors
Digital Audio Service errors
Miscellaneous errors we have seen
Detailed information about Update Rollup 2 setup
Troubleshooting information for Xbox 360 PC setup
Community forums that can provide additional assistance
I tried to install Rollup 2 update Update for Windows XP Media Center Edition 2005 (KB913800)
but installation was unsuccesful. Following is the log:
0.078: 2007/07/27 23:20:38.546 (local)
0.078: c:\1f0bcfb28b6b6985ec8b80434569148a\update\update.exe (version 126.96.36.199)
0.094: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned: 0x7f
0.094: Hotfix started with following command line:
0.094: CreateUserInterface: GetProcAddress for DefineInstallCustomUI failed: 0x7f
0.156: SYSTEM\WPA\MediaCenter\Installed is Not Equal To Specified Value
0.156: Fist Condition in Prereq.CheckRegistry.Section Failed
0.156: Condition Check for Line 1 of PreRequisite returned FALSE
0.156: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
0.156: KB913800 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB913800 failed. For More details check the Log File c:\windows\KB913800.log
0.203: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
0.203: Setup cannot continue because one or more prerequisites required to install KB913800 failed. For More details check the Log File c:\windows\KB913800.log
3.703: Message displayed to the user: Setup cannot continue because one or more prerequisites required to install KB913800 failed. For More details check the Log File c:\windows\KB913800.log
3.703: User Input: OK
3.703: Update.exe extended error code = 0xf0f4
3.703: Update.exe return code was masked to 0x643 for MSI custom action compliance.
I would appreciate your help in fixing this issue.
Hi Vviiv5 - KB913800 requires that you first install Update Rollup 2 for Windows XP Media Center Edition 2005. Here are steps you can use to install that:
1. Install the .NET Framework 1.1 from http://www.microsoft.com/downloads/details.aspx?FamilyId=262D25E3-F589-4842-8157-034D1E7CF3A3&displaylang=en if you haven't already.
2. Install .NET Framework 1.1 SP1 from http://www.microsoft.com/downloads/details.aspx?familyid=a8f5654f-088e-40b2-bbdb-a83353618b38&displaylang=en if you haven't already.
3. Install Update Rollup 2 from http://www.microsoft.com/downloads/details.aspx?FamilyId=E5DAF37E-E243-4410-BC51-81CF2B56FE6E&displaylang=en.
If you run into any install errors during Update Rollup 2 setup, please zip and send me the logs listed at http://blogs.msdn.com/astebner/archive/2005/10/16/481689.aspx. My email contact information is also included in that post.
Hope this helps!
i know this is an old thread now, but iv searched and searched trying to install rollup 2. its saying i need media centre 2005, trust me i have it. iv checked that my string is 3.0 i'v uninstalled net framework and re-installed it, still nothing. the only thin i have noticed is that im not 100% sure if i have rollup1 installed. iv downloaded every media center update on microsofts site and NOTHING will install!(i was hoping something would fix the problem) thanks for your help.
Hi Fellowsuk - I'm sorry for the hassle that this issue is causing for you. Update Rollup 2 is checking for the following 2 registry values to determine that you have Media Center 2005:
Installed = 1 (REG_DWORD)
Ident = 3.0 or 3.1 (REG_SZ)
Both of these must exist, be one of the specified values, and have the specified data type.
You may want to try the manual install steps listed at http://blogs.msdn.com/astebner/archive/2006/05/22/604380.aspx and see if that helps work around this as well.
unfortunatly both of those values are present and accounted for! im having alook at the manual installation, thank you for your amazingly quick reply.