Link to more information about the Program Install and Uninstall Troubleshooting Tool

re: Link to more information about the Program Install and Uninstall Troubleshooting Tool

Aaron Stebner — Sun, 12 May 2013 21:38:40 GMT

Hi Moiz - I'm sorry, but I'm not sure what you're asking for. I don't know what a fixit product code is. Could you please provide more details about the exact problem you're seeing and I'll see if I can help?

re: Link to more information about the Program Install and Uninstall Troubleshooting Tool

moiz — Sat, 11 May 2013 12:09:51 GMT

i want a microsoftfixit product code ??? plz give me

re: Link to more information about the Program Install and Uninstall Troubleshooting Tool

Aaron Stebner — Tue, 06 Dec 2011 16:46:36 GMT

Hi Sascha - I talked to the team that created this tool, and they sent me the following information about this scenario:

If you download the tool from a location that's not behind a firewall, you can click the Advanced option link, then click the Download button. This will allow you to run the tool in an offline scenario. The tool will download all the components that it needs and you can copy them to a USB stick or an internal network share.

re: Link to more information about the Program Install and Uninstall Troubleshooting Tool

Sascha — Wed, 30 Nov 2011 17:00:55 GMT

I tried to run the tool on my Vista machine but get an error message stating that required Microsoft Fix-it components could not be installed. There is no error code shown.

Does the tool require network access? I'm behind a corporate firewall so this might be the cause.

re: Link to more information about the Program Install and Uninstall Troubleshooting Tool

Aaron Stebner — Thu, 24 Nov 2011 15:45:00 GMT

Hi Chris - Yes, this tool is a replacement for msicuu2.exe. There is a note in the knowledge base article at support.microsoft.com/.../2438651 that mentions that tool.

This tool only resolves MSI installation issues. For SXS issues, the best option I know of is the System Update Readiness Tool described at support.microsoft.com/.../947821.

re: Link to more information about the Program Install and Uninstall Troubleshooting Tool

Chris — Thu, 24 Nov 2011 10:15:13 GMT

Hi Aaron,

is this tool the successor of msicuu2.exe - does it provide the same functionality? Does it also resolve SXS problems seen in CBS.log (e.g. ERROR_SXS_COMPONENT_STORE_CORRUPT or others). We often have a lot of trouble with SXS issues when installing MS components at out customers.

Thanks!

Chris