Link to information about MSI script-based custom action error codes 2738 and 2739

re: Link to information about MSI script-based custom action error codes 2738 and 2739

Aaron Stebner — Fri, 01 Mar 2013 20:37:13 GMT

Hi Shubham - If you tried the commands and they reported that the registry keys are not found, then that likely means that the problem you're facing isn't the same one described in this blog post. What version of Windows are you using, and what is the exact error you're seeing?

re: Link to information about MSI script-based custom action error codes 2738 and 2739

SHUBHAM — Fri, 01 Mar 2013 18:50:22 GMT

I TRIED UNREGISTERING THE VBSCRIPT ENGINE BY CMD...BUT IT IS NOT HAPPENING...IT SAYS- The system was unable to find the specified registry key or value.

re: Link to information about MSI script-based custom action error codes 2738 and 2739

DWB — Fri, 11 Nov 2011 20:06:52 GMT

Deleting the registry keys worked for me. Thanks.

re: Link to information about MSI script-based custom action error codes 2738 and 2739

Aaron Stebner — Mon, 12 Sep 2011 14:06:13 GMT

Hi Michael - Did you try the steps listed in this blog post to see if they help resolve this error? If you already tried those steps and they didn't help, then you may need to contact the manufacturer of the software that you're trying to install and see if they know of any other workarounds to try.

re: Link to information about MSI script-based custom action error codes 2738 and 2739

Michael — Mon, 12 Sep 2011 08:37:14 GMT

My problem is that i keep getting this error 2738, Could not access VBScript run time for custom action each time i try to uninstall a blackberry 9630 update and or install a srs HD audio lab software. I use a lenovo pc vista 32 bit.

re: Link to information about MSI script-based custom action error codes 2738 and 2739

Roger — Sun, 07 Aug 2011 10:05:24 GMT

Had this problem installing CorelDraw 12 on Win7 64bit. Applied the 64-bit commands and it now installs properly. Thanks for the info!

re: Link to information about MSI script-based custom action error codes 2738 and 2739

Michal — Wed, 22 Jun 2011 09:40:01 GMT

Thanks, this article was very helpful.

re: Link to information about MSI script-based custom action error codes 2738 and 2739

Ashish — Wed, 25 May 2011 03:18:42 GMT

tried re registering vb and jscrips . . . didnt work

deleted the 2 reg commands in W7 x64 and VOALLA . .

Thanks for the post . . really helped me out

re: Link to information about MSI script-based custom action error codes 2738 and 2739

Aaron Stebner — Thu, 24 Feb 2011 20:37:48 GMT

Hi Gilles - I'm not sure I understand your question. Are you asking about what is causing those keys to be created in the first place? If so, there isn't one single root cause for that. Someone could be incorrectly registering the DLLs, or it could be a badly behaving setup program or something like that.

re: Link to information about MSI script-based custom action error codes 2738 and 2739

Gilles — Thu, 24 Feb 2011 10:15:06 GMT

Hi,

I understand that your product has not to be installed due to this key but it's not possible to find before what is the application create this key (install or using) and solve it ?

Kr,

gilles