Possible cause of Windows Vista and Windows Server 2008 OS update failures with error code 0x8000ffff

Steps I use to narrow down an OS update installation failure on Windows Vista and higher

Aaron Stebner's WebLog — Fri, 13 Mar 2009 07:47:54 GMT

A while back, I wrote a blog post describing a specific error that can occur when trying to install the

re: Possible cause of Windows Vista and Windows Server 2008 OS update failures with error code 0x8000ffff

Aaron Stebner — Wed, 04 Feb 2009 04:08:44 GMT

Hi Uday Kiran - Could you please zip and upload the following log files from your system to a file server, then reply back here with a link that can be used to download the files so I can take a quick look and see if I can figure anything out about what is causing this?

%temp%\dd_dotnetfx35install.txt

%windir%\logs\cbs\cbs.log

re: Possible cause of Windows Vista and Windows Server 2008 OS update failures with error code 0x8000ffff

Uday Kiran — Tue, 03 Feb 2009 23:40:20 GMT

Hi,

I am unable to install the .Net Framework 3.5 SP1 from the Windows Update as well as from the Manual Download. It fails with the -2147549183 (from the dd_dotnetfx35install.txt). I am using a Windows Vista Basic with SP1 Preloaded.

Please let me know what can be done to fix the issue.

Regards,

Uday Kiran.