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Achieve Best of Breed Solutions in Selling to Government Services

Citizen Service Platform (CSP) is Microsoft’s strategic government framework, covering the issues of citizen service, agency productivity, safety and human services through the Microsoft Platform. CSP provides tools and a framework to allow partners and customers to achieve best of breed solutions in improving government services. This 3 day course introduces CSP to Microsoft partners and helps prepare you to use the tools in customer projects, to prepare you for successful sales and delivery.

CSP Academy Course Outline

Day 1:

Overview of CSP and the CSP Engagement Framework - aimed at Service Partners planning a CSP Engagement

Day 2:

xRM Foundation Course - a 1 day bootcamp in Dynamics CRM, and its role and capabilities in CSP

Day 3:

Architect level content - deeper dive into the CSP design blueprints

Laptops are not required. See attached Course Structure PDF for more details.

DATE:

9 – 11 November 2009

TIME:

9:30am – 5pm AEST

LOCATION:

Microsoft Sydney Australia
1 Epping Road
North Ryde NSW 2113

COST:

Free of charge* (Exclusively for Microsoft Partners; Limit to 2 Attendees Per Partner)

WHO SHOULD ATTEND:

Architects

Developers

Technical Pre-Sales

SPEAKERS:

Simon Edwards, Director, Microsoft Business Solutions Public Sector, EMEA

James Brown, Government Technology Strategist, Microsoft WW Public Sector & Architect for Citizen Service Platform

REGISTER NOW!

* If you are not able to attend after registration, please cancel by emailing auspartr@microsoft.com at least 48 hours prior to the event. Microsoft reserves the right to charge $100 for any “no shows”.

© 2009 Microsoft Pty Ltd

Terms of Use | Trademarks | Privacy Statement

Achieve Best of Breed Solutions in Selling to Government Services

Citizen Service Platform (CSP) is Microsoft’s strategic government framework, covering the issues of citizen service, agency productivity, safety and human services through the Microsoft Platform. CSP provides tools and a framework to allow partners and customers to achieve best of breed solutions in improving government services. This 3 day course introduces CSP to Microsoft partners and helps prepare you to use the tools in customer projects, to prepare you for successful sales and delivery.

CSP Academy Course Outline

Day 1:

Overview of CSP and the CSP Engagement Framework - aimed at Service Partners planning a CSP Engagement

Day 2:

xRM Foundation Course - a 1 day bootcamp in Dynamics CRM, and its role and capabilities in CSP

Day 3:

Architect level content - deeper dive into the CSP design blueprints

Laptops are not required. See attached Course Structure PDF for more details.

DATE:

9 – 11 November 2009

TIME:

9:30am – 5pm AEST

LOCATION:

Microsoft Sydney Australia
1 Epping Road
North Ryde NSW 2113

COST:

Free of charge* (Exclusively for Microsoft Partners; Limit to 2 Attendees Per Partner)

WHO SHOULD ATTEND:

Architects

Developers

Technical Pre-Sales

SPEAKERS:

Simon Edwards, Director, Microsoft Business Solutions Public Sector, EMEA

James Brown, Government Technology Strategist, Microsoft WW Public Sector & Architect for Citizen Service Platform

REGISTER NOW!

* If you are not able to attend after registration, please cancel by emailing auspartr@microsoft.com at least 48 hours prior to the event. Microsoft reserves the right to charge $100 for any “no shows”.

© 2009 Microsoft Pty Ltd

Terms of Use | Trademarks | Privacy Statement