Note: please see the following blog post for the latest on Australian Microsoft Partner Network support offerings and availability
As of July 1, 2013, email support for Microsoft Partner Network (MPN) members has been discontinued, whilst phone support and live chat is now limited to partners with an active Competency or Microsoft Action Pack subscription. Learn more about Microsoft Partner Network membership.
To continue providing an agile and responsive support experience for all partners, Microsoft has introduced the Partner Support Communities.
Microsoft Action Pack
Partner Support Communities
Find answers to your questions about the MPN with Virtual Chat support - available 24/7.
Access Virtual Chat support now.
The Partner Support Communities
The Partner Support Communities are a new platform to provide you with an enriched experience when seeking support. They include new features that enhance search capabilities and provide one-on-one communications capabilities.
Take advantage of the many benefits in the new platform, including:
Click here to learn how to get started. You will need to be associated to your organisations MPN profile.
Visit the Partner Support Communities.
Access real time, browser based support with Live Chat - available during business hours to MAPS and Competency partners. Chat with a support agent.
Speak to a phone support agent - available during business hours to MAPS and Competency partners.
Call 13 20 58 (Option 4), please have your Partner ID ready.