Microsoft Dynamics AX Support

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Can’t see Purchase Orders in Dynamics AX 2012 POS

Can’t see Purchase Orders in Dynamics AX 2012 POS

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While testing the Picking and Receiving feature in POS for a demo, the Purchase Order that I had created in Dynamics AX 2012 does not display in POS.

I have created a Purchase Order line using the Site and Warehouse for my store.


When I log into POS and click on Picking and Receiving, the PO does not show up in the Picking\Receiving window.


What I have found is that in Dynamics AX, the Purchase Order does not have the Site and Warehouse set in the Header.  I have a blank Site and Warehouse because I do not have a default set on my Vendor.  POS looks for the Site and Warehouse in the Header of the PO. 

Once the Site and Warehouse is set onthe PO header, I can now see the PO in POS.


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  • Useful information. Thanks a lot !

  • Hi Dawn Langlie

    Thanks for sharing your wonder full blogs,

    I tried for the picking and receiving button on my till but it is giving me error, saying you are not allowed to perform this action.

    can you please help me for this.


    Skype ID hacker_ng

    00965 66678672

  • Make sure that the cashier performing the Picking and Receiving operation has the following permission on the permission group (Retail>Setup>POS>Permission group) or override permissions for the worker:

    Allow create order

    Allow edit order

    Allow retrieve order

    Store inventory user

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