There are many questions related to utilizing Payment Services within Microsoft Dynamics Online. The purpose of this blog is to provide the various resources that may be helpful in the provisioning and configuring of Payment Services. Bookmark this page and check back for continued updates. If you need additional support beyond these pages, please use the steps at the bottom of this article to open a ticket with the support team.The Dynamics Online quick information pagehttp://www.dynamicsonline.com/OnlinePaymentsSellPages/sellpage.aspxPartner and Customer sign in pagehttp://www.dynamicsonline.com/Video Provisioning Microsoft Dynamics Online Payment Serviceshttp://www.youtube.com/watch?v=7pOs48Mh4FI&feature=youtu.beDetails: This video will walk you through the process of creating a new customer account, activating that account, signing up for a payment provider, and then activating the payment service in Dynamics Online.Customer SourcePayment Services - How to choose a payment providerhttps://mbs.microsoft.com/DownLoads/public/customer/PaymentServicesHowtochooseapaymentprovider.docxPayment Services - How to set up Credit Card Processing in Microsoft Dynamics Online - (See Blog links for steps on connecting this service to Dynamics AX)https://mbs.microsoft.com/Downloads/Public/Customer/PaymentServicesHowsetcreditcardprocessingMSOnline.docxPayment Services - How to Set Up Credit Card Processing (AX 2012 R1)https://mbs.microsoft.com/DownLoads/public/customer/PaymentServicesHowtosetupademoofPaymentServices.docxBlogsAX 2012 R2 - Connecting a Dynamics Online payment service to AX accounts receivablehttp://blogs.msdn.com/b/axsupport/archive/2013/10/03/ax-2012-r2-connecting-a-dynamics-online-payment-service-to-ax-accounts-receivable.aspxAX 2012 R2 for Retail - Configuring the EFT Service in the Retail Hardware Profile with Dynamics Online Payment Serviceshttp://blogs.msdn.com/b/axsupport/archive/2013/10/22/ax-2012-r2-for-retail-configuring-the-eft-service-in-the-retail-hardware-profile-with-dynamics-online-payment-services.aspxAX 2012 R2 for Retail - Configuring POS for test mode with Dynamics Online payment servicehttp://blogs.msdn.com/b/axsupport/archive/2013/10/09/ax-2012-r2-for-retail-configuring-pos-for-test-mode-with-dynamics-online-payment-service.aspx
Dynamics Online user roleshttp://blogs.msdn.com/b/axsupport/archive/2013/03/06/dynamics-online-user-roles.aspxDynamics Online Payment Services - Common Errors and Troubleshooting Stepshttp://blogs.msdn.com/b/axsupport/archive/2014/05/14/dynamics-online-payment-service-common-errors-and-troubleshooting-steps.aspxBlogs for customizing the EFT plug-inAX for Retail: A Better Sample for EFT plug-in (Credit Card processing)http://blogs.msdn.com/b/axsupport/archive/2012/01/14/ax-for-retail-a-better-sample-for-eft-plug-in-credit-card-processing.aspxAX for Retail 2012: EFT (Credit Card Processing) Sample is Now Availablehttp://blogs.msdn.com/b/axsupport/archive/2012/07/18/ax-for-retail-2012-eft-credit-card-processing-sample-is-now-available.aspxDownload Center:Microsoft Dynamics AX 2012 White Paper: Credit Card Processinghttp://www.microsoft.com/en-us/download/details.aspx?id=28154PCI Implementation Guide for Microsoft Dynamics AX 2012 R2http://www.microsoft.com/en-us/download/details.aspx?id=36537TechNetSet up payment services Set up credit card authorizations Accounts receivable parameters (form) Credit card types (form) Customer credit cards (form) Payment services (form) Common ErrorsDynamics Online Payment Services - Common errors and troubleshooting stepshttp://blogs.msdn.com/b/axsupport/archive/2014/05/14/dynamics-online-payment-service-common-errors-and-troubleshooting-steps.aspxOther Resources Related to Credit Card ProcessingAX for Retail: A Better Sample for EFT plug-in (Credit Card processing)http://blogs.msdn.com/b/axsupport/archive/2012/01/14/ax-for-retail-a-better-sample-for-eft-plug-in-credit-card-processing.aspxAX for Retail 2012: EFT (Credit Card Processing) Sample is Now Availablehttp://blogs.msdn.com/b/axsupport/archive/2012/07/18/ax-for-retail-2012-eft-credit-card-processing-sample-is-now-available.aspxMicrosoft Dynamics AX 2009 Security Hardening Guidehttp://www.microsoft.com/en-us/download/details.aspx?id=232Encrypt/Decrypt in AX 2012http://mukesh-ax.blogspot.nl/2012/09/encryptdecrypt-in-ax-2012.htmlCryptography API in X++http://blogs.msdn.com/b/mfp/archive/2006/07/12/663387.aspxVersions of AX that support Dynamics Online Payment ServicesMicrosoft Dynamics AX 2009 SP1 RU7 (with KB 979304) and RU8 - (using a Link account interface)Microsoft Dynamics AX 2012 - (using a Link account interface)Microsoft Dynamics AX 2012 R2 - (manually enter service information)Microsoft Dynamics AX 2012 R3 - (manually enter service information)NOTE: Other supported products include: GP, NAV, POS 2009, RMS 2.0.Still having trouble?If you’re still having trouble, you can get assistance in the following ways:
If you need to file a request for help setting up or using Payment Services, use the following steps to contact Microsoft Technical Support.
If you are a customer: