Microsoft Dynamics AX Support

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AX Content: Management Packs for AX 2012 R3!

AX Content: Management Packs for AX 2012 R3!

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The Management Packs have arrived! We now have System Center Operations Manager management packs for both core Microsoft Dynamics AX 2012 and the AX 2012 R3 Retail functionality. The Retail management pack has been tested for side-by-side compatibility with the core management pack.

Core Management Pack
 
The management pack for Microsoft Dynamics AX 2012 provides an end-to-end monitoring solution. It automatically discovers the entire AX 2012 environment, and monitors the configuration, availability, and performance of components. It also provides early warnings that an operator can use to proactively identify issues that can affect the performance and availability of the AX 2012 system.  

The current management pack has been updated to work with AX 2012 R3, and works for all older versions of AX 2012, although to use it with older versions, you must install the hotfix from KB
article 2928714
.

You can get it from the Download Center at: System Center Management Pack for Microsoft Dynamics AX 2012 or from the catalog in System Center. For detailed documentation, see the Management Pack Guide in the download package.

Retail Management Pack

This management pack allows IT administrators to gain deep real-time insights into their distributed retail deployments, during deployment as well as ongoing operations.

Note: The Retail Management Pack works only with AX 2012 R3 Retail functionality. 

You can get it from the Download Center at: System Center 2012 Management Pack for Microsoft Dynamics AX 2012 R3 Retail or from the catalog in System Center. For detailed documentation, see the Management Pack Guide in the download package.

Using the Retail Management Pack, IT administrators can:

  • Auto-discover Retail components
  • Monitor service and application pool state
  • Monitor components such as POS with online or offline databases, Retail online store, Retail Server, Async Server, Async Client, Real-time Service, and Commerce Data Exchange
  • Monitor inter-component connectivity
  • Remotely change tracing levels with minimal down-time
  • Bulk collect event logs
  • Monitor SSL certificate expiry
  • Alert for key failure states
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  • When you say monitor retail components, specifically POS, what all do we monitor? Is it just online/offline, or is there more to it? Would have any links with more information on the topic?

  • Hi Tyler, to get more information about exactly what is monitored, you'll need to download the Management pack to read the Management pack guide.

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