Microsoft Dynamics AX Support

This blog contains posts by the Microsoft Dynamics AX Support teams Worldwide

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  • Blog Post: AX Content: Make Microsoft Dynamics AX 2012 yours!

    Have you personalized Microsoft Dynamics AX 2012 yet? Even the smallest personalization can help improve user efficiency. This blog post provides information about a few of the ways that you can personalize the Microsoft Dynamics AX user interface. Always start AX in the company that you use most...
  • Blog Post: Inventory adjustment does not inherit the financial dimension of source transaction. Therefore, since this dimension is mandatory on account structure an error is received.

    We recently managed a support request where the following issue occurred: Inventory adjustment does not inherit the financial dimension of source transaction. Therefore, since this dimension is mandatory on account structure an error is received. The reasons of the issue could be many and can be hypothesized...
  • Blog Post: Error message “Posting definitions are required for year-end general ledger close.” in AX 2012

    When you try to generate opening transactions in AX 2012, you get an error message " Posting definitions are required for year-end general ledger close. Select 'Use posting definitions' checkbox on General ledger parameters ". This warning message occurs if the Public Sector is a registered product...
  • Blog Post: The P.O. invoices vouchers are doubled in the G/L

    We have come across an issue where the Purchase Order invoices vouchers are doubled in the G/L in Microsoft Dynamics AX 2012. In customer environment, the Batch Transfer rules selected in the G/L was Scheduled Batch and the Summarize accounting entries had the option "Yes". We verified that...
  • Blog Post: Cumulative Update 5 has been released

    Cumulative Update 5 for Microsoft Dynamics AX 2012 (CU-5) has been released and published on Partner Source and Customer Source. This release includes: all previously released Cumulative Updates for Microsoft Dynamics AX 2012 additional hotfixes and improvements based on feedback from our customers...
  • Blog Post: AX 2012 for Retail - Receipt numbering formats

    It is essential that when setting up a receipt number formats in Retail that they are unique per register and store. The following example is the most common scenario we've seen happen when receipt formats are not unique: Scenario : Terminal 1 has a receipt numbered at 1001 with item 0015 and terminal...
  • Blog Post: We want to hear from you! Participate in the Microsoft Dynamics AX product suggestions program

    Make your opinion count! Give us your product suggestions and help to make future versions of the Microsoft Dynamics AX applications better. Use this Microsoft Connect site to submit your product suggestions for Microsoft Dynamics products. Search existing suggestions and vote on suggestions submitted...
  • Blog Post: Emailing Customer Invoices from a batch

    This is an example of emailing the Sales Invoices with Print Management Settings and using a Batch Server. One of the prerequisites to email from a batch is to have an SMTP Server setup and running. This blog goes into the setup within AX, but does not cover the setup of the SMTP Server. The one suggestion...
  • Blog Post: Upgrading from AX 2012 / AX 2012 Feature Pack to AX 2012 R2

    The new upgrade guide has been released at http://www.microsoft.com/en-us/download/details.aspx?id=14599 and has very detailed steps on performing an in-place upgrade of AX 2012/AX 2012 FP to AX 2012 R2. Download a copy and ensure it is dated December 2012. It talks about all the steps you need...
  • Blog Post: Dynamics AX 2012 for Retail: Items not showing in POS

    I recently came across a case where items were no longer showing up at the POS terminals. Running A-1040 and N-1040 jobs processed successfully with no errors, but items still wouldn't show up in POS. Looking at the tables in the POS database, we could see that data was coming across until we saw that...
  • Blog Post: Can’t see Purchase Orders in Dynamics AX 2012 POS

    While testing the Picking and Receiving feature in POS for a demo, the Purchase Order that I had created in Dynamics AX 2012 does not display in POS. I have created a Purchase Order line using the Site and Warehouse for my store. When I log into POS and click on Picking and Receiving, the...
  • Blog Post: AX 2012 - Proper configuration usage is critical when you have multiple Dynamics AX 2012 environments

    Hi all, Lately in support we have been getting lots of questions that tie back to configuration usage. This can manifest itself in many different ways: Not finding an object to use as a report datasource in Visual Studio 2010 while the object shows up in the AOT. Attempting to deploy a report...
  • Blog Post: How to import default site and warehouse locations for a product using services (AIF)

    I have recently had questions around how to import default site and warehouse locations for products when using AIF, so I thought an explanation and an example here might be helpful. Three tables need to have the correct Dimension ID relationships setup in order for the item to default the correct...
  • Blog Post: Content news: April

    Hi everyone, Updated and new content for Microsoft Dynamics AX has been posted to TechNet and MSDN . We have created a new Help and Resources Datasheet for Microsoft Dynamics AX 2012 that you can download and print to help you find updated content. We have also updated the blog post that describes...
  • Blog Post: Dynamics AX2012 Posting and Summarization

    Microsoft Dynamics AX 2012 offers users the flexibility to postpone the transfer of subledger journal entries to the general ledger. The purpose of this functionality is to provide options for those users who are concerned about performance issues and also provide the ability to summarize transactions...
  • Blog Post: Creating General Journals in AX 2012 in X++

    Due to popular demand, below is example code that creates a general journal in 2012 using X++ code: AxLedgerJournalTable header = new AxLedgerJournalTable(); AxLedgerJournalTrans trans = new AxLedgerJournalTrans(); container ledgerDimensions, offsetDimensions; header.parmJournalName("GenJrn...
  • Blog Post: Calling the LedgerPurchaseInvoice Service in AX 2012

    I had a blog comment requesting that I demonstrate how to call the LedgerPurchaseInvoice service so here you go: //A purchase invoice created by this service = AP > Journals > Invoices > Invoice register //Think it depends on which journal name you set up under AP > Setup > AP...
  • Blog Post: Financial Journal Dimension Table Relations on AX 2012

    The view DimensionAttributeLevelValueView gives you the individual segments entered in a journal including the main account and each of the selected financial dimensions. There is a record created in the view for each segment of the transaction. For example, if you create a payment journal and enter...
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