Microsoft Dynamics AX Support
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Slow performance when Configuration key turned off
Description: The configuration key Sales tax (ledgerbasicSalesTax) has been turned off in the system. When running example the retail statement posting, the performance is very poor. The slow response is originated in every call to TaxParameters::find(). When analyzing the sql server queries...
25 Nov 2013
Dynamics AX Enterprise Portal: How to unmark first record in AxGridView
Czesława Langowska Vliegen
When the property AllowMarking is set up to true on AxGridView then it will always come with first row marked. Although it can be good in some cases but when we are adding the items to purchase requisition we do not want to have a first item already marked. To not get the first row marked we need to...
12 Nov 2013
AX Content: How to install CU7 for Microsoft Dynamics AX 2012 R2
Sally Erickson [MSFT]
CU7 for Microsoft Dynamics AX 2012 R2 is now available! We’ve recently blogged about its new features and the resources that are available to help you learn more about it. (In case you missed those blog posts, click here and here .) But today I want to focus on one thing, and it’s kind of...
11 Nov 2013
New, Changed, and Deprecated Features guide now available on TechNet
Margo Crandall Microsoft
The New, Changed, and Deprecated features guide is now available as individual topics in the Microsoft Dynamics AX 2012 library on TechNet. It provides a summary of new and changed features that have been implemented in Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, and Microsoft...
5 Nov 2013
AX 2012 R2 for Retail - Configuring the EFT Service in the Retail Hardware Profile with Dynamics Online Payment Services
The steps below will walk you through connecting a payment service that is already set up in Dynamics Online to your EFT Service in the Retail Hardware Profile. These steps would need to be followed for each new hardware profile that is configured for each store that has a different payment service....
22 Oct 2013
Issue with number sequence after upgrade to AX2012 R2 in place.
When you have a number sequence that is set to continuous and the number that pulls into the form is 000000 and is not a valid number. This is caused by the Stored Procedure not getting updated when the R2 in place upgrade process is complete. We suspect that this problem may be due to incorrect steps...
11 Oct 2013
AX 2012 R2 for Retail - Configuring POS for test mode with Dynamics Online payment service
There is not an option within the POS Hardware Profile to set the POS into test mode for credit card processing tests. Thus we need to run scripts to update the hardware profile in the POS database to recognize and put POS into a credit card processing test mode. Very similar steps can also be performed...
9 Oct 2013
AX 2012 for Retail - Stuck transaction when loading POS
There have been a few instances where POS crashes while processing a payment for a transaction. In normal circumstances, this transaction is displayed when POS is started again and you are able to complete the transaction. It is possible that you may run into an instance where a payment such as a credit...
4 Oct 2013
AX 2012 R2 - Connecting a Dynamics Online payment service to AX accounts receivable
AX 2012 R2 introduced a few changes to how we associate a Dynamics Online payment service to your AX company. The Sign up now and Link account options we saw in AX 2012 RTM have been removed from the payment service window. In order to set this up in Accounts receivable >> Setup >> Payment...
3 Oct 2013
Standard sales tax (IVA) percentage increases from 21% to 22% in Italy - possible setup
Starting from October 1st 2013, in Italy the standard sales tax percentage increases from 21% to 22% (blog written on September 30th 2013. Any possible adjournment by the government should be verified before applying the setup proposed below ). Important notes: a) please refer to the fiscal law...
30 Sep 2013
AX for Retail 2012 R2: Using Multiple Blank Operations and Triggers
If you have done any POS development for AX for Retail you are already pretty familiar with the Blank Operation, as it is one of the primary ways to extend the product (see AX for Retail: The Blank Operation Explained for an introduction to the Blank Operation). One of the shortcomings of the Blank...
28 Sep 2013
AX for Retail 2012 R2: Using the Extensions folder for POS Customizations
[Update: 2013-09-28] For the Extensions folder to function properly the POS must be build 6.2.1000.1629 or higher. Install KB 2857746 or Cumulative Update 6 to get this fix. One great feature we added in AX for Retail 2012 R2 was a nice place for developers to drop in customizations without overwriting...
26 Sep 2013
Oversettlement error when posting a Retail statement in AX 2012 R2
Posting Retail Statement Generates the error: "Update for voucher XXXXX has been cancelled to avoid oversettlement. The settled customer or vendor balance for the transaction must not exceed the transaction amount." You may run into this scenario when a POS transaction contains a sale and return...
26 Sep 2013
Inventory adjustment does not inherit the financial dimension of source transaction. Therefore, since this dimension is mandatory on account structure an error is received.
We recently managed a support request where the following issue occurred: Inventory adjustment does not inherit the financial dimension of source transaction. Therefore, since this dimension is mandatory on account structure an error is received. The reasons of the issue could be many and can be hypothesized...
22 Aug 2013
Intercompany time postings incomplete at transaction voucher level when project date differs from the day posted
In AX 2012 R2, before Cu6, the following issue occurs: project timesheets vouchers are not ok for intercompany postings. Trying to post an intercompany timesheet for projects, the system uses a wrong posting date for part of the voucher. Moreover, as a consequence, the entire posted voucher is visible...
19 Aug 2013
AX for Retail 2012 R2: Hidden POS operations
There are several POS Operations which not visible by default. The form Operations (Retail - POS - Operations) has a default filter, so that only records where "User Operation" is marked are shown. If you want to see the hidden Operations, move the cursor to User Operation", right click and select...
8 Aug 2013
Invitation: Microsoft Dynamics AX 2012 R2 In-Place Upgrade – Overview, Troubleshooting and Tips (EMEA) - July 25th
Partner Readiness Web Seminar Microsoft Dynamics AX 2012 R2 In-Place Upgrade – Overview, Troubleshooting and Tips 25.07.2013 Why attend? This session will outline the R2 In-Place upgrade procedure; with a key focus on troubleshooting. The aim is...
2 Jul 2013
Struggling with updates? We've got some help!
Margo Crandall Microsoft
We’ve heard that the update process can be confusing and difficult. In CU6 we've shipped a new update installer. We’ve also worked on the following content to make things clearer. Please send feedback--we're happy to keep clarifying. Created a 34 x 44 poster about the update process: ...
27 Jun 2013
Timesheet workflows in Project management and accounting AX 2012
There are two types of workflow types that have been added to set up workflow in Microsoft Dynamics AX 2012 specific to timesheet: Review timesheet workflow (TSDocumentTemplate) - approval workflows for project timesheets at the document level Review timesheet line workflow (TSTimesheetLineTemplate...
21 Jun 2013
AX for Retail 2012 R2: Run-down on Log Files
Logging and tracing has changed quite a bit between AX for Retail 2009 and 2012 R2 so an updated version of my AX for Retail: Run-down on Log Files article is somewhat overdue. Hopefully this will be a quick reference guide that you can use for all Retail components. Retail POS This is the component...
20 Jun 2013
Error message “Posting definitions are required for year-end general ledger close.” in AX 2012
When you try to generate opening transactions in AX 2012, you get an error message " Posting definitions are required for year-end general ledger close. Select 'Use posting definitions' checkbox on General ledger parameters ". This warning message occurs if the Public Sector is a registered product...
8 Jun 2013
The P.O. invoices vouchers are doubled in the G/L
We have come across an issue where the Purchase Order invoices vouchers are doubled in the G/L in Microsoft Dynamics AX 2012. In customer environment, the Batch Transfer rules selected in the G/L was Scheduled Batch and the Summarize accounting entries had the option "Yes". We verified that...
21 May 2013
AX 2012 for Retail - Assigning customer address books to retail stores
The address book is not a new concept to AX, but in AX 2012 the use of the address books to associate customers was added to retail stores. In working with this topic I have noted and recommend being on at least CU3 for AX 2012 for this to work properly. To assign address book(s) to retail stores...
25 Apr 2013
Dynamics AX 2012 Workflow receives "Failed to find workflow" error
We have run across a few situations in Dynamics AX 2012 where the workflow batch job fails with the error "Failed to find workflow" message. When the customer received this error it prevented the remaining workflow messages in the queue from being processed. In order to process all of the items that...
24 Apr 2013
Enterprise Portal in Microsoft Dynamics AX 2012 R2 now supports SharePoint 2013
Anup Shah MSFTE
Details on prerequisites required in order to deploy Enterprise Portal in Microsoft Dynamics AX 2012 R2 on Microsoft SharePoint Server/Foundation 2013 have been recently released. Please review the following TechNet article: Enterprise Portal on Microsoft SharePoint 2013
19 Apr 2013
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