Microsoft Dynamics AX Support
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New and Updated Documentation for AX2012 – March 2014
Since January 2014, we have published a series of updates to the online Help content. New Online Help Content Business process modeler (Lifecycle Services) Topics in this section include guidelines on how to use new features in the Business process modeler (BPM), such as marking features as not...
17 Mar 2014
CyberSource SSL Certificate Update Notice
CyberSource sent out an email (at the bottom of this blog) around February 3, 2014, stating that customers needed to update their SSL Certificates by February 25th to avoid service interruption. For customers exclusively using a Microsoft Dynamics ERP with Dynamics Online to process payments through...
12 Feb 2014
Resources for provisioning and configuring Microsoft Dynamics Online Payment Services
There are many questions related to utilizing Payment Services within Microsoft Dynamics Online. The purpose of this blog is to provide the various resources that may be helpful in the provisioning and configuring of Payment Services. Bookmark this page and check back for continued updates. If you need...
11 Feb 2014
AX 2012 R2 for Retail - Using advanced discount periods with discounts that have start and end times around 12am.
There are many combinations to set up the validation periods for discount. If you're not careful, an incorrect configuration may prevent the discount from being applied at the POS at all. This blog will focus on the scenarios when you need to use the start and ending times that both fall around 12:00am...
5 Jan 2014
Dynamics AX Enterprise Portal: How to unmark first record in AxGridView
Czesława Langowska Vliegen
When the property AllowMarking is set up to true on AxGridView then it will always come with first row marked. Although it can be good in some cases but when we are adding the items to purchase requisition we do not want to have a first item already marked. To not get the first row marked we need to...
12 Nov 2013
AX Content: The Microsoft Dynamics AX help server - how it works and how to customize it
The Help Server was introduced in Microsoft Dynamics AX 2012 and was moved to a server-based installation. The Help Server makes it easier to install, update, and extend the product documentation. Some additional benefits of the help server: Uses IIS to set up a secure web site that allows you...
5 Nov 2013
AX Content: We're on Pinterest!
Have you ever found a Microsoft Dynamics AX diagram on TechNet or MSDN only to forget where it was later when you needed it? To help with this scenario, we’ve curated our top diagrams from our Microsoft Dynamics AX help content and pinned those diagrams to Pinterest boards. Now, via our AX Content...
28 Oct 2013
AX 2012 R2 for Retail - Configuring the EFT Service in the Retail Hardware Profile with Dynamics Online Payment Services
The steps below will walk you through connecting a payment service that is already set up in Dynamics Online to your EFT Service in the Retail Hardware Profile. These steps would need to be followed for each new hardware profile that is configured for each store that has a different payment service....
22 Oct 2013
AX Content: Select invoices to pay
Erin Koffler [MSFT]
Pay bills! It’s one of the most important financial functions for an organization. A solid vendor payment process helps you stay on good terms with your vendors, while making the best use of your organization’s cash. In this post, we’ll look at three ways to select invoices to pay...
22 Oct 2013
AX 2012 for Retail - Stuck transaction when loading POS
There have been a few instances where POS crashes while processing a payment for a transaction. In normal circumstances, this transaction is displayed when POS is started again and you are able to complete the transaction. It is possible that you may run into an instance where a payment such as a credit...
4 Oct 2013
AX 2012 R2 - Connecting a Dynamics Online payment service to AX accounts receivable
AX 2012 R2 introduced a few changes to how we associate a Dynamics Online payment service to your AX company. The Sign up now and Link account options we saw in AX 2012 RTM have been removed from the payment service window. In order to set this up in Accounts receivable >> Setup >> Payment...
3 Oct 2013
Standard sales tax (IVA) percentage increases from 21% to 22% in Italy - possible setup
Starting from October 1st 2013, in Italy the standard sales tax percentage increases from 21% to 22% (blog written on September 30th 2013. Any possible adjournment by the government should be verified before applying the setup proposed below ). Important notes: a) please refer to the fiscal law...
30 Sep 2013
Troubleshooting Upgrade and CU Batch jobs stuck in a waiting status in Dynamics AX 2012
There may be circumstances when you are testing a Full version upgrade, in place upgrade, or applying a Cumulative Update (CU) in Dynamics AX 2012 where the batch jobs never start and appear to be stuck in a waiting status. Normally we see problems when the Dynamics AX databases is restored to a different...
6 Sep 2013
How to Void/Cancel/Reverse an Accounts Payable Payment that does not a have check number such as ACH, Wire or Electronic Payments in Microsoft Dynamics AX 2012.
This post is to assist with voiding/canceling/reversing Vendor Payments that do not have check numbers that you cannot revers going through Bank and Cash Management. 1. Go to the All Vendors list page - Accounts Payable | Common | Vendors | All Vendors 2. In the All Vendors list page select the...
23 Aug 2013
Inventory adjustment does not inherit the financial dimension of source transaction. Therefore, since this dimension is mandatory on account structure an error is received.
We recently managed a support request where the following issue occurred: Inventory adjustment does not inherit the financial dimension of source transaction. Therefore, since this dimension is mandatory on account structure an error is received. The reasons of the issue could be many and can be hypothesized...
22 Aug 2013
Intercompany time postings incomplete at transaction voucher level when project date differs from the day posted
In AX 2012 R2, before Cu6, the following issue occurs: project timesheets vouchers are not ok for intercompany postings. Trying to post an intercompany timesheet for projects, the system uses a wrong posting date for part of the voucher. Moreover, as a consequence, the entire posted voucher is visible...
19 Aug 2013
AX for Retail 2012 R2: Hidden POS operations
There are several POS Operations which not visible by default. The form Operations (Retail - POS - Operations) has a default filter, so that only records where "User Operation" is marked are shown. If you want to see the hidden Operations, move the cursor to User Operation", right click and select...
8 Aug 2013
Struggling with updates? We've got some help!
Margo Crandall Microsoft
We’ve heard that the update process can be confusing and difficult. In CU6 we've shipped a new update installer. We’ve also worked on the following content to make things clearer. Please send feedback--we're happy to keep clarifying. Created a 34 x 44 poster about the update process: ...
27 Jun 2013
Timesheet workflows in Project management and accounting AX 2012
There are two types of workflow types that have been added to set up workflow in Microsoft Dynamics AX 2012 specific to timesheet: Review timesheet workflow (TSDocumentTemplate) - approval workflows for project timesheets at the document level Review timesheet line workflow (TSTimesheetLineTemplate...
21 Jun 2013
New import/export tool and updated guidance!
Margo Crandall Microsoft
We are pleased to announce the release of the Microsoft Dynamics AX 2012 Test Data Transfer Tool (beta) on InformationSource! This command-line tool exports data from a Microsoft Dynamics AX 2012 business database, and imports it into a Microsoft Dynamics AX 2012 business database in a non-production...
19 Jun 2013
AX for Retail 2012 R2: Commerce Data Exchange implementation guide white paper published!
One of our most common requests for documentation is an end-to-end implementation guide for Commerce Data Exchange: Synch Service (previously “Retail Store Connect”) and Commerce Data Exchange: Real-time Service (previously “Retail Transaction Service”). We are excited to announce that a...
11 Jun 2013
Error message “Posting definitions are required for year-end general ledger close.” in AX 2012
When you try to generate opening transactions in AX 2012, you get an error message " Posting definitions are required for year-end general ledger close. Select 'Use posting definitions' checkbox on General ledger parameters ". This warning message occurs if the Public Sector is a registered product...
8 Jun 2013
New Performance Benchmark Toolkit is live!
Margo Crandall Microsoft
We have just released the Microsoft Dynamics AX 2012 Performance Benchmark SDK. You can log in and download the software from InformationSource , and get the documentation from the Microsoft Download Center as a white paper.
31 May 2013
The P.O. invoices vouchers are doubled in the G/L
We have come across an issue where the Purchase Order invoices vouchers are doubled in the G/L in Microsoft Dynamics AX 2012. In customer environment, the Batch Transfer rules selected in the G/L was Scheduled Batch and the Summarize accounting entries had the option "Yes". We verified that...
21 May 2013
Quarter Date intervals definition in AX2012
Fiscal calendars provide a framework for the financial activity of an organization. Each fiscal calendar contains one or more fiscal years, and each fiscal year contains multiple periods. Fiscal calendars can be based on a January 1 to December 31 calendar year, or on any dates that you select. In this...
1 May 2013
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