Microsoft Dynamics AX Support

This blog contains posts by the Microsoft Dynamics AX Support teams Worldwide

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  • Blog Post: AX Content: Document management for Microsoft Dynamics AX 2012 R2

    Today, people are flooded with more information than they can possibly take in. For example, a quick search on Bing.com for "Dynamics AX 2012" will get you almost 3 million results. How can you find all of the important information that you want about a specific subject without spending loads of time...
  • Blog Post: New and Updated Documentation for AX2012 – March 2014

    Since January 2014, we have published a series of updates to the online Help content. New Online Help Content Business process modeler (Lifecycle Services)   Topics in this section include guidelines on how to use new features in the Business process modeler (BPM), such as marking features as not...
  • Blog Post: AX Content: Curating Microsoft Dynamics AX Resources

    Today, people are flooded with more information than they can possibly take in. For example, a quick search on Bing.com for "Dynamics AX 2012" will get you almost 3 million results. How can you find all of the important information that you want about a specific subject without spending loads of time...
  • Blog Post: AX 2012 R2 for Retail - Using advanced discount periods with discounts that have start and end times around 12am.

    There are many combinations to set up the validation periods for discount. If you're not careful, an incorrect configuration may prevent the discount from being applied at the POS at all. This blog will focus on the scenarios when you need to use the start and ending times that both fall around 12:00am...
  • Blog Post: Cumulative Update 5 has been released

    Cumulative Update 5 for Microsoft Dynamics AX 2012 (CU-5) has been released and published on Partner Source and Customer Source. This release includes: all previously released Cumulative Updates for Microsoft Dynamics AX 2012 additional hotfixes and improvements based on feedback from our customers...
  • Blog Post: We want to hear from you! Participate in the Microsoft Dynamics AX product suggestions program

    Make your opinion count! Give us your product suggestions and help to make future versions of the Microsoft Dynamics AX applications better. Use this Microsoft Connect site to submit your product suggestions for Microsoft Dynamics products. Search existing suggestions and vote on suggestions submitted...
  • Blog Post: Rebate Agreements in AX 2012

    Rebates are payments or credits that are payable to customers based on pre-established agreements to purchase certain items in specific quantities or amounts . There can be distinguished between three Rebate types in process manufacturing: Rebate - The rebate type is typically processed by sending...
  • Blog Post: A simple explanation of duplicate number sequences in AX 2012

    Ever run into an issue where you get duplicate number sequence errors in AX 2012 but you know you are using a different number sequence reference for the transaction? Below is a simple walkthrough explaining why you get theses types of errors. Let's use the AP Invoice voucher and AP Payment voucher...
  • Blog Post: Microsoft Dynamics AX 2012: How to set up Grid column width on fixed value

    In Microsoft Dynamics AX 2012 the width property set up on column is ignored when is lower than length of label. The issue in this case is the length of the label. You cannot set a default column width that is smaller than the label. This is because labels are different lengths in different languages...
  • Blog Post: AX 2012: Enabling Allow Check Reuse for Canadian Environments

    Per TechNet article (CAN, USA) Reuse a check number [AX 2012] environments that are on AX 2012 with the Feature Pack have the ability to enable the Allow Check Reuse feature in Cash and Bank Management Parameter for US and Canadian Companies. I wanted to provide information that will allow you to enable...
  • Blog Post: Microsoft Dynamics AX Technical Conference 2012

    Welcome! Your official guide to Microsoft Dynamics AX Technical Conference 2012 is here! This conference is the premier technical event that is specifically focused on the Microsoft Dynamics AX product and has multiple learning and networking opportunities for partners and customers alike. No,...
  • Blog Post: Table and EDT Validator

    I recently had a case where I needed to dig through a customer's metadata to find the cause of a metadata error being thrown in their EDTs. In digging through the EDTs and the fields on tables using those EDTs I realized how easy it is to miss pieces when you are trying to upgrade code. For example,...
  • Blog Post: Overview of Microsoft Dynamics AX build numbers

    Microsoft Dynamics AX 2012 R3 Version Build Comment Link RTM 6.3.x.x Microsoft Dynamics AX 2012 R2 Version Build number Comment Link Recent published kernel build 6.2.1000.7333 13 Apr 2014 KB2960338 Cumulative Update 7 6.2.1000...
  • Blog Post: Resource pages for AX Topics

    We've recently created several resource pages for different AX topics like SSRS integrations, Invoice settlements, discounts and reversals, Enterprise Portal, and Workflow. The resource pages are a place where you can find lots of information on the particular topic the page covers. If these sound interesting...
  • Blog Post: AXADP.AOI file being created multiple times on AOS startup and causing delays in Scheduled downtime

    In some large implementations, you can get into situations where every other AOS tries to build the axapd.aoi index file, if the application folder does not contain an axusr.aod file. The Dynamics AX administrator may notice the following errors in the application event logs: Object Server 01:...
  • Blog Post: Changing the Fields on Fast Tabs in AX 2012

    In 2012 in the developer workspace go to the form you want to modify like CustTable and expand the Design of it. Find the tab with the fast tabs you want to change. Within the tab find the field in the fast tab you want to change like Delivery_DlvMode. Right-click on the field and choose properties....
  • Blog Post: How to Consume a SQL Query or Stored Procedure within the Dynamics AX 2009 SSRS Reporting Engine

    NOTE: This is not a recommended process as these steps will NOT enforce the security that is set up within Dynamics AX 2009. There are times when creating reports, it is desired to 'mine' data out of the Dynamics AX 2009 database. For performance reasons, a SQL query may be desired. The following...
  • Blog Post: How to Add the Voucher Field to Voucher Transactions

    The Voucher field is a key field associated with a particular General Ledger posting. Customers often use the Voucher field upon inquiry of accounting debits and credits to determine the source of the transaction. In Dynamics AX 2012, the Voucher Transactions Inquiry form does not contain the Voucher...
  • Blog Post: Unable to Create Collections Agent as Team Members are Missing

    In order to use the Collections Management functionality entirely in Microsoft Dynamics AX 2012, you must create collection agents. To create collection agents, you must assign a team member against the collections agent. This is done through selection of the Add team members button via the Collection...
  • Blog Post: KB articles available in Internet searches

    You've probably used Knowledge Base (KB) to help troubleshoot an issue or answer a question. Check out this list of the KB articles that are most viewed for Microsoft Dynamics AX 2503850 Description of hotfix rollup 7 for Microsoft Dynamics AX 2009 Service Pack 1 2405516 Description of hotfix rollup...
  • Blog Post: Enterprise Portal (EP) Dlls

    When applying application hotfixes or moving Enterprise Portal between Environments you may have problems with mismatched Enterprise Portal DLL files. Normally Dynamics AX DLL files are deployed only with Kernel hoxfixes, but there are four DLL's that are delivered as part of application hotfixes...
  • Blog Post: Working with Version Control in AX

    I have had a number of questions on how version control works with AX. I will use this article to post some of the more frequent questions and I'll add to it as I can. Here goes: Can different developers share the same AOS and application aod files? We get this question all of the time and the answer...
  • Blog Post: Threading in Dynamics AX

    Threading in AX 2009 is different from threading in C#. In C# you can spawn up threads and have them do whatever they do. The same thing is available in AX using the Thread class but it isn't the optimal or recommended way to spawn threads in AX. This is because AX has AOS instances and batches. When...
  • Blog Post: Calling the find method on an AIF web service

    The find method on an AIF service is used to retrieve a single record using one or more fields to base your query on. It is slightly different from the Read action because the Read action returns a record but it requires the primary key be used in the query criteria for the record. Here is a method that...
  • Blog Post: How to Specify Range Values on a Query in a AX SSRS Report

    The steps below outline how to specify range values for a query that is used by an SSRS report and AX. 1. In AX in the AOT model a query adding the tables you would like to specify as data sources. For example, add the CustTable. 2. To the data sources add your range fields. Add the Currency and...
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