When creating new payment services or when adding new users to Dynamics Online, we need to ensure that we are assigning proper roles to these services. A newly created user will not have access to any roles, thus will run into "service unavailable" errors when attempting to log into the service at https...

Make your opinion count! Give us your product suggestions and help to make future versions of the Microsoft Dynamics AX applications better. Use this Microsoft Connect site to submit your product suggestions for Microsoft Dynamics products. Search existing suggestions and vote on suggestions submitted...

Have you ever set up or wondered about setting up a customer membership discount and wondered why there are 3 discount fields? In this blog I will show you how to set up a basic membership discount using a customer price group We will need to set up a Customer price/discount group first and then add...

Dynamics AX 2009 Enterprise Portal was designed with templates compatible with SharePoint 2007, and they are in this compatible mode in SharePoint 2010. Hence not all features are compatible for example with SharePoint Designer. Hence you are unable to edit the master page using this tool. Even if you...

I came across this sometime back now. The “Goal” value in the Profitability Analysis report on RoleCenterpage pages does not show the budgeted values. Going through the KPI underneath the Report I found: -The general ledger KPIs in the analysis database does not take into account any...

Microsoft Dynamics AX 2012 R2 Version Kernel build Application build Comment Link Latest kernel build 6.2.1000.1263 - 24 May 2013 KB2842699 Cumulative Update 6 TBD TBD - - Cumulative Update 1 6.2.1000.156 6.2.1000.156 25 Feb 2013 KB2807685...

Recently we ran into an issue that when running any SQL Server Reporting Server report in Microsoft Dynamics AX 2009 the following error was reported: Error: Sys.WebForms.PageRequestManagerServerErrorException: An unknown error occured while processing the request on the server. The status code returned...

Hi all, We recently had a support case come in that showed a Dynamics AX 2009 X++ based report that printed to screen correctly, but when printed to PDF, the customer information was displayed in square blocks. It turns out that the customer information was entered in using a double byte language...

The following applies when using the fill utility in a form to change a field that is not the main data source of the form data in Microsoft Dynamics AX 2009 or 2012 Scenario: A user wishes to update the cost price for an inventory item. Using the fill utility they select the appropriate field to...

Some time ago we troubleshoot an issue on Microsoft Dynamics AX 2009 AOS server instance which was set as a Load Balancer that appeared in “ Dead ” status in the Online users form approximately 10 minutes after starting the instance This occurs because there is a mechanisms where is...

A common request from people using workflow is how can the notifications sent to approvers be modified to include comments? To be more precise when you submitted a workflow you entered a comment but the notification sent as an alert to the approver did not contain your comment - how can you get that...

If you are importing addresses into AX you will discover that the zip codes in your addresses need to exist in AX before you can successfully import the addresses. This is true regardless of the tool you are using to perform the imports. If you are using AIF there isn’t an out-of-the-box service...

It can be unclear as to which tier, either the client or the server, X++ code is executed on. This ambiguity can lead to problems. For instance if you run a server-bound batch, all of the code has to run on the server. If a call is attempted on the client this error will be thrown: "The server-side impersonated...

We have received many questions in AX 2009 around how to update customers using the customer service in AIF. People report errors like the following while trying to do updates: "The record in Address with record id <12345789> cannot be updated because the record has changed since last read....

Can I deploy AX 2009 in a virtual environment? Yes, AX 2009 can be deployed in a virtual environment. Microsoft Dynamics AX 2009 is certified on Windows Server 2008 with Hyper-V Virtualization, and will support other virtualization solutions participating in the Server Virtualization Validation Program...

A few resources: Mass Deployment of the Microsoft Dynamics AX Client: https://mbs.microsoft.com/customersource/documentation/whitepapers/daxwp_massdeploymentoftheaxclient.htm *Note this is for general review of mass deployments and is not specific to AX 2009 Silent installation - http://msdn.microsoft...