Microsoft Dynamics AX Support

This blog contains posts by the Microsoft Dynamics AX Support teams Worldwide

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  • Blog Post: AX for Retail 2012: Daisy-chaining Blank Operations

    In a previous article I showed how easy it is to write a blank operation to add a specific item to a retail transaction: Application.RunOperation(PosisOperations.ItemSale, "0110" ); It doesn’t get much simpler than that:  a single line of code. Unfortunately there is a limitation...
  • Blog Post: AX for Retail 2012 R2: Using Multiple Blank Operations and Triggers

    If you have done any POS development for AX for Retail you are already pretty familiar with the Blank Operation, as it is one of the primary ways to extend the product (see AX for Retail: The Blank Operation Explained for an introduction to the Blank Operation). One of the shortcomings of the Blank...
  • Blog Post: AX for Retail 2012 R2: Using the Extensions folder for POS Customizations

    [Update: 2013-09-28] For the Extensions folder to function properly the POS must be build 6.2.1000.1629 or higher. Install KB 2857746 or Cumulative Update 6 to get this fix. One great feature we added in AX for Retail 2012 R2 was a nice place for developers to drop in customizations without overwriting...
  • Blog Post: AX for Retail: Managing and Maintaining POS Customizations

    [Update: 2013-09-26] See new functionality in AX for Retail 2012 R2 that makes maintaining customizations a bit easier: AX for Retail 2012 R2: Using the Extensions folder for POS Customizations One of the most challenging aspects of an AX for Retail deployment that we in Support help out with is dealing...
  • Blog Post: We want to hear from you! Participate in the Microsoft Dynamics AX product suggestions program

    Make your opinion count! Give us your product suggestions and help to make future versions of the Microsoft Dynamics AX applications better. Use this Microsoft Connect site to submit your product suggestions for Microsoft Dynamics products. Search existing suggestions and vote on suggestions submitted...
  • Blog Post: AX for Retail 2012 R2: Adding a Custom User Control to the POS

    In the 2012 R2 release of AX for Retail we have added a very powerful extensibility feature for the POS application: the ability to add a custom user control to the POS. This article will show you how to easily create a user control and add it to the POS till layout. Hopefully it will spur ideas for...
  • Blog Post: AX for Retail 2012 R2: Working with Custom Fields for Receipts

    Note : (2013-May-31): We recently published a hotfix that backports this functionality from AX 2012 R2 to AX 2012 R1 (Feature Pack). Please contact your Partner or Microsoft Dynamics Support for this hotfix ( KB 2852548 ) if you would like to use this functionality. In the initial release of AX for...
  • Blog Post: AX 2012 - Proper configuration usage is critical when you have multiple Dynamics AX 2012 environments

    Hi all, Lately in support we have been getting lots of questions that tie back to configuration usage. This can manifest itself in many different ways: Not finding an object to use as a report datasource in Visual Studio 2010 while the object shows up in the AOT. Attempting to deploy a report...
  • Blog Post: AX for Retail 2012: Adding manager approval to custom operations

    Edit (2013-10-08):  The code snippet for 2012 R2 is slightly different.  See the update below. There are a number of places in AX for Retail POS where manager approval is needed to perform a task.  You may have noticed one of these when trying to exit the application.  You can tell...
  • Blog Post: AX for Retail: Custom command-line arguments for POS training mode

    We recently had a scenario where a customer wanted to be able to start the POS in training mode directly from an shortcut instead of having the user go in and select training mode from the menu.  They would then have two icons for POS:  one for “live” operation and one for training.  Usually...
  • Blog Post: AX for Retail 2012: Working with Custom Fields

    In AX for Retail 2012 we added the ability to create custom fields for use on the POS. Because there is a bit of programming involved, a good example will probably help out. Note : One of the first hotfixes released for AX for Retail 2012 POS was KB 2690582 . This is a required hotfix if you want...
  • Blog Post: AX for Retail 2012: EFT (Credit Card Processing) Sample is Now Available

    We have received many requests for an EFT sample for AX for Retail 2012 similar to what we provided for AX 2009 . While I added a note about the 2012 version in that post, I did want to write a quick post announcing that this is now available. Rather than offering a direct download to the sample through...
  • Blog Post: AX for Retail: Two Bug Fixes for the Blank Operation “Sell Item”

    [Update 2012-06-21] As mentioned earlier, the 2012 version of the support class has a different issue than the two mentioned here. The good news is that it is much more simple to add an item to a transaction in the Blank Operation for 2012; you don't need to use the support class at all. One line of...
  • Blog Post: AX for Retail 2012: Customizing the Transaction Service

      A very frequent request in AX for Retail 2009 was for the ability to customize the Retail Transaction Service.  The Transaction Service is used to make synchronous calls into AX (Retail Headquarters) to get real-time information – a very common scenario for many POS operations. While it was...
  • Blog Post: Help Server in AX 2012

    This post is by Bob Schloman, Senior Content Publishing Manager for Dynamics AX Financials and HRM. The Help Server, a new feature in Microsoft Dynamics AX 2012, makes it easier to install, update, and extend the product documentation. We moved to a server-based infrastructure in response to feedback...
  • Blog Post: Best Practices on Deploying Hotfixes or Cumulative Updates Across Microsoft Dynamics AX 2012 Environments

    Element IDs are assigned installation specific, meaning that the IDs are assigned when the element is first installed and that the IDs for an element can differ between installations. Applying a hotfix or a Cumulative Update (CU) separately in 2 different environments might cause element Id differences...
  • Blog Post: AX for Retail: The Blank Operation Explained

    One of the easiest and fastest ways to extend the AX for Retail POS is by using the Blank Operation. Blank Operations can be assigned to buttons in your Retail POS till layout – and you can deploy as many of them as you wish, which makes using them very flexible. Certain aspects of the the BlankOperations...
  • Blog Post: AX for Retail: Printing Receipts with Windows Drivers

    When you set up a receipt printer in AX for Retail you have the choice to use either OPOS or Windows drivers. With very few exceptions, you should always use OPOS drivers for standard receipt printers. As noted in the Retail Headquarters User’s Guide, using the Windows driver for printing receipts...
  • Blog Post: AX for Retail: A Better Sample for EFT plug-in (Credit Card processing)

    Update (May 8, 2014): Writing an integration for credit card processing has changed greatly for AX 2012 R2 and AX 2012 R3. Instead of modifying the EFT plug-in for the proper way to integrate is with a payment connector . The payment connector is shared among POS, Online Store, and Dynamics AX Accounts...
  • Blog Post: AX for Retail: Customizing the Retail Transaction Service

    [Update: April 18, 2012 - This ability to customize the Transaction Service has been greatly enhanced in AX for Retail 2012. Please see this article for information.] A common request that we get from customers wanting to extend the AX for Retail is how to customize the Retail Transaction Service...
  • Blog Post: AX for Retail: Modifying POS Labels and Strings

    A very common way to personalize the POS in Dynamics AX for Retail is to change the wording of the strings and labels in the product.  We give you a very simple way to do this – no code changes or compiling necessary. First of all, nearly every string that is used in the product resides in the POSResources...
  • Blog Post: AX for Retail: Using DevExpress for POS Customization

    [Edit, December 21, 2012]  There is a new version of DevExpress components used in AX for Retail 2012 R2.  Here is the rundown: AX for Retail 2012 R2:  11.2.111.0 AX for Retail 2012 (Feature Pack):  9.2.110.0 AX for Retail 2009:  9.2.109.0 [Edit, January 14, 2012]  This...
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