Microsoft Dynamics AX Support

This blog contains posts by the Microsoft Dynamics AX Support teams Worldwide

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  • Blog Post: AXutil Optimize (Dynamics AX 2012 RTM)

    Description: The AXUtil Optimize function reindexes the Model database, but also run a shrink of the database. As the model database is in the main database in AX 2012 RTM, the whole database is shrinked. In a large database example 1 TB database, this shrink can take extreme long time and block...
  • Blog Post: Slow performance when Configuration key turned off

    Description: The configuration key Sales tax (ledgerbasicSalesTax) has been turned off in the system. When running example the retail statement posting, the performance is very poor. The slow response is originated in every call to TaxParameters::find(). When analyzing the sql server queries...
  • Blog Post: Database Diagrams for AX 2012 R2!

    We've launched a new site that hosts 30 database entity relationship diagrams for tables of Microsoft Dynamics AX 2012 R2: AxERD. Check it out here: http://www.microsoft.com/dynamics/ax/erd/ax2012r2/ Check out the introductory blog post here: http://blogs.msdn.com/b/x/archive/2013/05/23/announcing...
  • Blog Post: AX 2012 Database: How to enable SQL compression (Enterprise edition)

    Description: We now fully support database compression from within the AX system. If you are running Enterprise Edition, you can apply compression, which will save you Storage Space and decrease time for backup and restore. Read about the feature in the links section below. How to: The...
  • Blog Post: Dynamics AX 2012 Prerequisite Check Utility and SQL Server cluster

    You may wonder why you’re getting an error that there’s no SQL Server instance available when you run the Dynamics AX 2012 Prerequisite Check Utility on active SQL Server cluster node. Why does this happen? The Dynamics AX 2012 Prerequisite Check Utility is getting list of all services which names are...
  • Blog Post: Moving between Microsoft Dynamics AX 2012 Environments

    Moving between Microsoft Dynamics AX 2012 Environments SUMMARY It is common practice to restore a Microsoft Dynamics AX database from one environment into another environment for testing and development purposes. In most cases, this is not a problem but there are circumstances that need to be considered...
  • Blog Post: Steps to Restore an AX Database

    In support we ask customers for backups of their databases to investigate issues that do not occur in the demo data. We usually also request a copy of their application files so the code files match the database. Below are the steps I take to get the database backup and application files in a working...
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